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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,378 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,378 reviews

May 23, 2025

Service is always excellent. I received updates on my vehicle as well to let me know what is going on. Thank you Sterling McCall Lexus! More

by erikaprzc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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May 21, 2025

Excellent service! The service center provided the level of service that clients look for, from the moment you drop your car off, to the moment that you pick it up. More

by Edie Houlden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis and Christian
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May 21, 2025

Customer service and how they treat you like family . The Cleanliness and comfort make the wait pleasant. More

by tereschendel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wyndham
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May 23, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2025

I asked that the tire pressure be equalized in all four tires— This was not done— Checking it after I left. I noticed that the pressure was 45, 47, 48, and 49! Your work order specifically stated that t More

by nyelverton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria
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May 23, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. General Manager jnegrete@Group1Auto.com

May 20, 2025

The service department employee, Johnny, made my car drop off and pick up a breeze! He explained everything needed to be done, had the car ready at the time he stated it would be and kept me updated by tex More

by Heronfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Martinez
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May 20, 2025

David Wurman was great and friendly Service was fantastic and results were exactly what I wanted and needed More

by Markasandridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
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May 19, 2025

Everyone very willing to help and advise. The dealership and its restrooms are spotless I give this dealership 5stars. More

by jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Presley
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May 21, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi Jacobs, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2025

Amazing service! Valeria really took care of me and very attentive! Definitely coming back for another oil change! More

by jolizperez0105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria!
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May 23, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found Valeria to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

May 17, 2025

Very friendly customer service in in the service department. The minute I drove in the valet worker and the service rep Luis were so kind and helpful. More

by shawnfyfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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May 20, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with Luis! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

John Murphy has consistently provided exceptional customer service at this location. I will continue to request his service. More

by Normagarza7775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
Report | Print
May 20, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with John! Feel free to reach out to us if you need anything. Have a wonderful day.

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