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Lexus Clear Lake
Houston, TX
1,927 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,927 reviews
September 24, 2026
Cheyenne was my service advisor and I was very pleased with her professionalism and excellent customer service. This was my first visit at this location and I will continue to return to have my vehicle se with her professionalism and excellent customer service. This was my first visit at this location and I will continue to return to have my vehicle serviced here ! Thse service was quick and the technician was very detailed in his video inspection. I was very happy to see that. I would definitely recommend the clear lake service center. More
by Bernardo
Employees Worked With
Cheyenne Lay
September 24, 2026
I recommend Lexus dealership for buying a car and the service department awesome dealership and working with such great people professional service department awesome dealership and working with such great people professional More
by Tricia
Employees Worked With
Deanna Fuimaono& Johnny Martinez
September 23, 2026
Highly recommend Irving Orellana. He made our buying experience smooth and gave great customer service! The dealership also have very accommodating customer waiting areas which will b He made our buying experience smooth and gave great customer service! The dealership also have very accommodating customer waiting areas which will be great for bringing my new vehicle in for future maintenance service. Thank you! More
by Helen
Employees Worked With
Irving Orellana
September 23, 2026
Erika Pressley and Cristian Oscal are awesome. Whenever I need my car serviced or there is a problem with my older Lexus they are my “go to people” I trust Lexus which is why I own an SUV & the IS Whenever I need my car serviced or there is a problem with my older Lexus they are my “go to people” I trust Lexus which is why I own an SUV & the IS 250. Both of these individuals are professionals and I just love seeing them when I schedule my cars for any type of service. They are caring, interested in things that concern me and make me feel like family. I consider them to be my family as well. Erika always gets back with me in a timely manner to let me know whatever the problem is with my older vehicle, and if I need a loaner, Cristian has everything ready for me to sign when I walk in. They are both truly an asset to your dealership and your company. More
by sandra fontenette
Employees Worked With
Erika Pressley, Cristian Oscal
September 17, 2026
Its ok. I paid for a car wash in my package and I did not receive. Had to wait 15 minutes for the person to check me in even though I had an appointment. T I paid for a car wash in my package and I did not receive. Had to wait 15 minutes for the person to check me in even though I had an appointment. This was my first time at the dealership in houston. I really expected it to be more. More
by sandi.pepper
Employees Worked With
Don't know
September 15, 2026
Every employee I came in contact with dropping off and picking up my vehicle for service were very respectful and helpful. Latisha, my service advisor explained my appointment in detail and current offers picking up my vehicle for service were very respectful and helpful. Latisha, my service advisor explained my appointment in detail and current offers. The dealership offers Uber which is a tremendous help. More
by jlbctp38
Employees Worked With
Latisha Brown
September 15, 2026
I took my car in for all and filter change. They complete the work in a very timely manner pointed out a couple of items that I needed to take care of and had me on my way in a little over an h They complete the work in a very timely manner pointed out a couple of items that I needed to take care of and had me on my way in a little over an hour. Alice did a Great job. More
by TR
Employees Worked With
Alice was my service representative. She was very cordial and helpful. Did a fine job.
