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Lexus Clear Lake
Houston, TX
1,925 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,925 reviews
September 23, 2026
Highly recommend Irving Orellana. He made our buying experience smooth and gave great customer service! The dealership also have very accommodating customer waiting areas which will b He made our buying experience smooth and gave great customer service! The dealership also have very accommodating customer waiting areas which will be great for bringing my new vehicle in for future maintenance service. Thank you! More
by Helen
Employees Worked With
Irving Orellana
September 23, 2026
Erika Pressley and Cristian Oscal are awesome. Whenever I need my car serviced or there is a problem with my older Lexus they are my “go to people” I trust Lexus which is why I own an SUV & the IS Whenever I need my car serviced or there is a problem with my older Lexus they are my “go to people” I trust Lexus which is why I own an SUV & the IS 250. Both of these individuals are professionals and I just love seeing them when I schedule my cars for any type of service. They are caring, interested in things that concern me and make me feel like family. I consider them to be my family as well. Erika always gets back with me in a timely manner to let me know whatever the problem is with my older vehicle, and if I need a loaner, Cristian has everything ready for me to sign when I walk in. They are both truly an asset to your dealership and your company. More
by sandra fontenette
Employees Worked With
Erika Pressley, Cristian Oscal
September 17, 2026
Its ok. I paid for a car wash in my package and I did not receive. Had to wait 15 minutes for the person to check me in even though I had an appointment. T I paid for a car wash in my package and I did not receive. Had to wait 15 minutes for the person to check me in even though I had an appointment. This was my first time at the dealership in houston. I really expected it to be more. More
by sandi.pepper
Employees Worked With
Don't know
September 15, 2026
Every employee I came in contact with dropping off and picking up my vehicle for service were very respectful and helpful. Latisha, my service advisor explained my appointment in detail and current offers picking up my vehicle for service were very respectful and helpful. Latisha, my service advisor explained my appointment in detail and current offers. The dealership offers Uber which is a tremendous help. More
by jlbctp38
Employees Worked With
Latisha Brown
September 15, 2026
I took my car in for all and filter change. They complete the work in a very timely manner pointed out a couple of items that I needed to take care of and had me on my way in a little over an h They complete the work in a very timely manner pointed out a couple of items that I needed to take care of and had me on my way in a little over an hour. Alice did a Great job. More
by TR
Employees Worked With
Alice was my service representative. She was very cordial and helpful. Did a fine job.
September 14, 2026
My sales woman Rizza presented me with 2 deals, one lease one buy. She walked me through all my options and her expertise helped me choose my deal and vehicle seamlessly. Thank you Rizza we can wait for our one buy. She walked me through all my options and her expertise helped me choose my deal and vehicle seamlessly. Thank you Rizza we can wait for our next purchase. More
by Alexander Lopez
Employees Worked With
Rizza
