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Lexus Clear Lake
Houston, TX
1,901 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,901 reviews
August 21, 2026
I expressed my frustration to sales person and dealership trade-in offers that were heavily undercut and was told it appeared to be a mistake because I was listed as SALE ONLY BUT CEASAR WOULD CORRECT TO TRA trade-in offers that were heavily undercut and was told it appeared to be a mistake because I was listed as SALE ONLY BUT CEASAR WOULD CORRECT TO TRADE IN WHICH NEVER OCCURRED ON THE TWO FINAL CARS INTERESTED And Poor follow-up from sales person Ceasar with long waits and then a quick call from a sales lady on not getting a out-the-door price breakdown poor customer service for a 2025 EX350 More
by richwhite
Employees Worked With
Caesar
August 20, 2026
Alice is wonderful to work with! ! She is a great advisor and pays attention to details! Always pleasant! Ty for your hard work Alice! I appreciate it. ! She is a great advisor and pays attention to details! Always pleasant! Ty for your hard work Alice! I appreciate it. More
by Jes Samuel
Employees Worked With
Alice Parnell
August 19, 2026
Good customer interaction and great service. Smooth transition when requested a loaner during the service. Also, no hidden fees with visit. Smooth transition when requested a loaner during the service. Also, no hidden fees with visit. More
by sunnypie24
Employees Worked With
The loaner consultant was great as well.
August 18, 2026
Walked right in got the assistance my wife and i was looking for. Merlyn Rodriguez did a great job with the assistance we were able to provide. looking for. Merlyn Rodriguez did a great job with the assistance we were able to provide. More
by Gregwilson229
Employees Worked With
Merlyn Rodriguez
August 17, 2026
Clear lake Lexus service makes you feel like family they really try to do a good job but i think they are limited with mechanics they want to be technicians and just trobleshoot with computers and do not tr really try to do a good job but i think they are limited with mechanics they want to be technicians and just trobleshoot with computers and do not trust exsperance More
by Sam T
Employees Worked With
Not remembered
August 17, 2026
We had a wonderful experience at Lexus Clear Lake! Fizza was so helpful and made the buying process so easy! She didn’t make us feel rushed and took the time to teach us about all the features of our Fizza was so helpful and made the buying process so easy! She didn’t make us feel rushed and took the time to teach us about all the features of our new Lexus! 5 stars definitely recommend! More
by jrfluitt
Employees Worked With
Fizza
