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Sterling McCall Lexus Clear Lake
Houston, TX
1,331 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,331 reviews
May 03, 2025
Awesome place to purchase a vehicle. Izzy Sisneros our sales person and Lesley Perez in the finance dept were great to work with. Went in to look at an RX 350 and went with the NX 350. Izzy Sisneros our sales person and Lesley Perez in the finance dept were great to work with. Went in to look at an RX 350 and went with the NX 350. Very happy with our decision. More
by stravis0713
Employees Worked With
Izzy Sisneros and Lesley Perez
May 03, 2025
Pleasant experience. Fred, your representative, was friendly and knowledgeable. Dealing with the entire staff was easy. Never felt pushed or pressured. Fred, your representative, was friendly and knowledgeable. Dealing with the entire staff was easy. Never felt pushed or pressured. More
by Richard
Employees Worked With
Fred Forshey
May 02, 2025
The dealership is nice and the people are friendly. From start to finish everyone was nice. I came in knowing which car I wanted so we went for a test drive with Nykier and started the paperwork. I arr From start to finish everyone was nice. I came in knowing which car I wanted so we went for a test drive with Nykier and started the paperwork. I arrived at the dealership at 5:30 and left at close to 9. I waited about 40 minutes for the finance department so that was a lot. But the finance guy Ronnie was very nice and informative. Overall a great experience More
by sid.davis12
Employees Worked With
Nykier Thomas and Ronnie in finance
May 02, 2025
The location is convenient for me. I’ve known Tim Day as my service advisor😊 I’ve known Tim Day as my service advisor😊 More
by minarocabado
Employees Worked With
Tim Day has been my service advisor for years! He is very knowledgeable as well as professional! Happy that he is back !!
April 30, 2025
I have had a Lexus car in each year of the last 25 years - Lately, my experience with the dealership of the service costs is negative. The comparable service costs for tires, alignment, oil change is at lea - Lately, my experience with the dealership of the service costs is negative. The comparable service costs for tires, alignment, oil change is at least 25%-40% higher. They also charge shop materials at a flat rate although some services don’t require any significant amount of shop supplies. Moreover, the advertisement promotional charges contain a fine print that is never explained which - in an alignment done in April 2025 - increased the prices by almost 20%. Tires are almost always higher than the market - I m glad we have Discount Tires and Good Year Tire shops to fall back on. More
by Bridgeany1
Employees Worked With
Jose Gutierrez
