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Lexus Clear Lake
Houston, TX
1,839 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,839 reviews
June 11, 2026
Erika Presley is an amazing person and awesome service advisor Great listener and great to talk to with wonderful results !! We truly like to give her a shout out for all that she does We trust her advisor Great listener and great to talk to with wonderful results !! We truly like to give her a shout out for all that she does We trust her advice, which is always good for us super kind and Caring person We enjoy the networking and photos that show you the parts and replacements need to keep us and our family safe on the road !! More
by gardengirl52
Employees Worked With
Erika Presley
June 10, 2026
Fred gave us the best experience ever for the purchase of our new GX550! Got us exactly what we wanted and kept us informed throughout the process. Phil in the service department was just as good when s our new GX550! Got us exactly what we wanted and kept us informed throughout the process. Phil in the service department was just as good when servicing our RX350. Great dealership!!! All of the people we interfaced with were outstanding! More
by Xbarnburner
Employees Worked With
Fred Forshey, Phil Lambert, Lesllie Perez
June 09, 2026
Walked in and Edwin took care of us! Was very welcoming and made us feel like we were priority. Customer want to be heard and he made us feel heard! We will return! Was very welcoming and made us feel like we were priority. Customer want to be heard and he made us feel heard! We will return! More
by Sradford21
Employees Worked With
Edwin Santiago
June 04, 2026
I was looking to purchase a specific Lexus ES Hybrid color and interior. I was looking nation wide and even had a Lexus Dealership near me looking and I came across my new car at Lexus Clear Lake online color and interior. I was looking nation wide and even had a Lexus Dealership near me looking and I came across my new car at Lexus Clear Lake online. I called immediately and I am sure I sounded quite frantic as Tony Hendricks answered the phone me requesting information on vehicle. From the first moment he introduced himself on phone to closing on my new vehicle, Tony was the Best to work with. Tony H. kept me informed answering all my questions as I was purchasing car unseen from another state. He even made me a video and sent to me showing me the car. He set my mind at ease !!! Crystle Riles in finance helped me with all the paperwork even sending me documents overnight for wet signatures and assisting me in sending wire transfer for purchase. Crystle also called me and answered questions I left her a voicemail not knowing she was scheduled off that day, she called me right back setting my mind at ease. That is Great Customer Service!! When it was time to have car shipped Tony met with auto transport, took photos and sent to me of driver with paperwork and keys to car and followed up on delivery day to ensure delivery was complete! Tony and Crystle at Lexus Clear Lake exceeded all my expectations. Thank You So Very Much ! More
by mlewis8363
Employees Worked With
Tony Hendricks
June 03, 2026
We are very pleased with the performance in diagnosing the issues with our vehicle. Your team took the extra steps to solve the problem. We appreciate their professionalism. Thank you. the issues with our vehicle. Your team took the extra steps to solve the problem. We appreciate their professionalism. Thank you. More
by Barclay diana
Employees Worked With
Phil Lambert
June 03, 2026
Lexus of Clear Lake, TX (specifically Cheyenne at our most recent visit)has once again displayed excellence, professionalism, and warmth to its customers. Always our dealer of choice! Thank you Cheyenne! most recent visit)has once again displayed excellence, professionalism, and warmth to its customers. Always our dealer of choice! Thank you Cheyenne! More
by gmeichacker
Employees Worked With
Cheyenne
