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Lexus Clear Lake
Houston, TX
1,944 Reviews
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October 09, 2026
If you're looking to buy a car from them, be aware that the price quoted on the internet is not the price you'll be shown when you sit down with them. It may show one price on the internet but they add a the price quoted on the internet is not the price you'll be shown when you sit down with them. It may show one price on the internet but they add all these "dealer installed items'' to the ''actual price'' that will add thousands to the actual price. More
by lewispete43
Employees Worked With
Irving Orellana
October 08, 2026
I had my oil changed and tires rotated today. It was quick and done within 2 hours and I test drove another vehicle also. Maybe I want to trade up?? Still thinking. Davon and service folks were It was quick and done within 2 hours and I test drove another vehicle also. Maybe I want to trade up?? Still thinking. Davon and service folks were easy to deal with. More
by tulsakg
Employees Worked With
Davon hill
October 08, 2026
Don’t have good communication with the service advisor. Tried to contact him and go through items on inspection report but couldn’t got hold of him. Had oil change but without reminder sticker on windshi Tried to contact him and go through items on inspection report but couldn’t got hold of him. Had oil change but without reminder sticker on windshield for next visit. After recall of the vehicle, As a result , State inspection was failed without informing me what’s the reason that I had paid for it. I need some clarification of all these problems. More
by linhtan414
Employees Worked With
Alberto Alonso
October 06, 2026
Had my 2024Rxh in for 20K maintenance. Erica Presley was my service rep.It was easy to make appointment and txt reminders were sent. Erica was prompt, friendly and professional. The crew Erica Presley was my service rep.It was easy to make appointment and txt reminders were sent. Erica was prompt, friendly and professional. The crew took my car right away. The service and car wash was completed in the timeline Erica gave me. Very pleased More
by elaine.harvill
Employees Worked With
Erica Presley
October 02, 2026
I received excellent customer service at this location, especially through my service provider, Davion Hill. He was very attentive to my vehicle’s needs, kept me informed, and made sure everything was hand especially through my service provider, Davion Hill. He was very attentive to my vehicle’s needs, kept me informed, and made sure everything was handled professionally. Great experience all around! More
by Dee
Employees Worked With
Davion Hill
October 01, 2026
I visited this dealership first time around the beginning of the year because i was hearing certain noise and my car was still under extended warranty. At first they thought it was the steering column and of the year because i was hearing certain noise and my car was still under extended warranty. At first they thought it was the steering column and they replaced it but i still kept hearing the same noise so i took it back. Second time it turned out to be a transmission pump and they replaced it for me and everything was covered under my extended warranty except for a few things i decided to pay for. The last incident was few days ago when i parked my car to get some food and got back to it to find a locked steering wheel that wont unlock no matter what i did. I had to tow the car back to the dealer and they did take care of it for me even though it was really magical how it started with them after me and someone else from the same dealership tried to start the car with no use. My service advisor Adam was great to deal with i guess my only problem with them was that i had to pay for the tow which was $325 and they never offered to cover it even though they did a steering column replacement for me and i still believe the steering lock issue was related to that job. Im not the kind that would try fighting over a small charge i just believe this was very inconvenient and could have caused me an accident easily and for me to have to pay for the towing charge was not expected. I would still recommend Adam to work with he tried giving me discount on extra work they did for me like a wheel alignment and they found a bubble on one of the tires they had sold to me earlier this year and only charged me for the labor to replace it. More
by Mtaha
Employees Worked With
Adam,
