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Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,660 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,660 reviews

December 05, 2025

Lexus cars are the best. At this dealership they are overpriced and follow up service is now declining. Took 1 hour and 45 minutes for an oil change and they forgot to do the More

by Paulbarnard1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tisha
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December 02, 2025

Everyone was very nice and attentive. I had the pleasure of having Brian as my sales representative and he was knowledgeable. More

by Mscarissar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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Dec 03, 2025 -

Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2025

Great Service kept me informed all the time. Erika the service technician was very friendly. More

by burns.don125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
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Dec 02, 2025 -

Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Clear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2025

They take care of their customers. Excellent customer service. The facility is always clean. Kudos! More

by rfrazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnell
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Dec 02, 2025 -

Lexus Clear Lake responded

Hi, we are so happy to read such a great review about Lexus Clear Lake! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2025

Great service! Customer service representative, Davion, was very professional and and met all our requests. Great job Lexus More

by chrisduart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion
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Nov 28, 2025 -

Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2025

Price was great, very professional and attentive to every need. Would definitely purchase from them again More

by joejohnston23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Girgis
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Nov 27, 2025 -

Lexus Clear Lake responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2025

Very pleasant atmosphere and service. Service personnel were very and my repairs were completed in a timely manner. More

by jgres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
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Nov 26, 2025 -

Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2025

Staff here is always professional and knowledgeable. They work with a smile and are always capable of handling any issues with my SUV. More

by Puny Rascal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woodie in the past; Phil Lambert; Dennis Holmes to name a few.
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Nov 24, 2025 -

Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Clear Lake! Until the next time we meet, take care!

November 23, 2025

The service is normally faster took to long! ! The advisor was okay just too slow More

by cgeegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheenia
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Dec 02, 2025 -

Lexus Clear Lake responded

Thank you for your feedback, I would like to speak with you to gather more information on your service visit including the Advisor you worked with due to us not having an employee by the name of Cheenia . We value your time and business, and I would like to learn how we can earn a 5-star rating from you on your next visit. Please reach out to me at your earliest convenience. 281-853-1488 Fidel Garza Service Director

November 21, 2025

Considerate, professional service. Done on time and to my satisfaction. Would most definitely recommend this dealership More

by christy.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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