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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,404 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,404 reviews

July 31, 2023

The Sterling Lexus Clearlake is the best place to take for the services. They are knowledgeable and customer services are exceptional! Especially my service advisor Erica Pressley! More

by Choi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Pressley
Report | Print
Aug 02, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 29, 2023

The service advisor is friendly and knowledgeable. She is very patient and try her best to solve the problems. More

by liou_family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnell
Report | Print
Aug 02, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 29, 2023

Scheduling of appointments is horrible. If you have an appointment for car service, you should not have to wait three hours for an oil change. More

by herndonleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irrelevant. It was the schedulers
Report | Print
July 29, 2023

Staff is always nice and friendly. Service department is always clean. Waiting area is also very clean and spacious. Restrooms always clean and smelling nice and fresh. More

by JAP74
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel ??????????
Report | Print
Aug 03, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 28, 2023

Always professional, pleasant, and prompt when reasonable. As a woman, I appreciate them not trying to take advantage of me. More

by cwestonsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Aug 03, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 28, 2023

Always the best. Great service, great attitude, and timely. Very pleaant to work with and make you feel they care about you and your business More

by Holbergs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PATRICK
Report | Print
Aug 03, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 28, 2023

It was great. Quick and easy they fixed windshield where a stone hit it. And now it is perfect! Great job getting me in and out. More

by Mmcnatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer Agosto Jacob
Report | Print
Aug 02, 2023 -

Sterling McCall Lexus Clear Lake responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 27, 2023

Always does maintenance inspections in a timely manner. Large waiting area with a lot of seating. More

by normafloyd62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jul 30, 2023 -

Sterling McCall Lexus Clear Lake responded

We are glad we could help!

July 26, 2023

The dealership alone is outstanding and the staff is very professional and smart about their inventory. More

by Dana Simmons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Russum
Report | Print
Jul 31, 2023 -

Sterling McCall Lexus Clear Lake responded

We appreciate your positive review about your recent experience with us!

July 25, 2023

Excellent customer relations throughout my visit. Patrick is an excellent communicator and has a technical knowledge base! Enjoyed my visit! More

by Cxxccccc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick S
Report | Print
Jul 25, 2023 -

Cxxccccc responded

Yes

Jul 25, 2023 -

Cxxccccc responded

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Jul 25, 2023 -

Cxxccccc responded

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