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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,459 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,459 reviews

July 10, 2025

Received fast and friendly service during visit for my vehicle service. Service Rep Jackie who handled my appointment through service completion was Awesome and kept me posted as my vehicle went through t More

by Marcos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie in service dept.
July 09, 2025

Dennis, Is a great service member. Truly cares. Hopefully he is around for my next service. More

by edbray77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
July 09, 2025

I had a fantastic experience purchasing my new NX350h thanks to Jack Way! From the moment I walked in, Jack was incredibly knowledgeable, patient, and helpful. He guided me through choosing the right veh More

by Bianca Gutierrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Way
July 09, 2025

My serviceman was very helpful. I got just what I needed. Service was clearly explained. More

by sophiesmith_90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis
Jul 10, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 08, 2025

Staffs are efficient and professional. Quick and easy to book appointments, drop off and pick up vehicle. More

by Trang Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 09, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi Trang, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 05, 2025

Excellent service from this dealership. We were very pleased with everything and impressed with how nice everyone was and how easy they made our experience. More

by Pkl55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnell
Jul 06, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2025

The car buying experience was seamless and smooth. All the Sterling McCall Lexus team were extremely professional and helpful. Have never had such a smooth car buying experience. Highly recommend! More

by dppag92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Rosen and Mike the GM
Jul 06, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind words! We are thrilled to hear that your car-buying experience at Sterling McCall Lexus was seamless and professional. Our team is dedicated to providing the best service possible, and we are happy to have made your experience smooth. Thank you for your recommendation!

July 04, 2025

David Wurman is great! Keeps me coming back there really appreciate his customer service awesome! More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
Jul 04, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found our staff David to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2025

Phil was amazing. He walked me through everything told me what I needed and did not. He remembered I asked for an earlier appointment on some maintenance I scheduled f More

by MKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Jul 06, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with Phil! Feel free to reach out to us if you need anything. Have a wonderful day.

July 02, 2025

They are fair and it is actually a pleasant experience. Erika is my favorite Service Advisor. More

by alvarez.anita2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Presley
Jul 06, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with Erika! Feel free to reach out to us if you need anything. Have a wonderful day.

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