
Sterling McCall Lexus Clear Lake
Houston, TX
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The dealership is nice and the people are friendly. From start to finish everyone was nice. I came in knowing which car I wanted so we went for a test drive with Nykier and started the paperwork. I arr From start to finish everyone was nice. I came in knowing which car I wanted so we went for a test drive with Nykier and started the paperwork. I arrived at the dealership at 5:30 and left at close to 9. I waited about 40 minutes for the finance department so that was a lot. But the finance guy Ronnie was very nice and informative. Overall a great experience More
I have had a Lexus car in each year of the last 25 years - Lately, my experience with the dealership of the service costs is negative. The comparable service costs for tires, alignment, oil change is at lea - Lately, my experience with the dealership of the service costs is negative. The comparable service costs for tires, alignment, oil change is at least 25%-40% higher. They also charge shop materials at a flat rate although some services don’t require any significant amount of shop supplies. Moreover, the advertisement promotional charges contain a fine print that is never explained which - in an alignment done in April 2025 - increased the prices by almost 20%. Tires are almost always higher than the market - I m glad we have Discount Tires and Good Year Tire shops to fall back on. More
Mike was very professional and honest about the car I purchased with cash no gimmicks! Nothing but honesty and a used car that runs new!!! purchased with cash no gimmicks! Nothing but honesty and a used car that runs new!!! More