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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,330 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,330 reviews

February 26, 2025

Extremely satisfied with the employee. Very professional and kind.We are really happy with the service here.. I sad to learn that he is leaving More

by Shyla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Feb 28, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi Shyla, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2025

Lexus dealership gave me an expected wait time and Alberto did a great job communicating with me along the way. More

by ericka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Feb 28, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi Ericka, we're happy you found Alberto to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2025

They inspected my car and then told me exactly what needed to be done. Erika kept me informed about what they were doing and when it would be ready. They provided an Uber to take me home and to come ba More

by Ottaggies79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
Feb 28, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you for your kind review; we are happy to pass along your comments to Erika here at Sterling McCall Lexus Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2025

Service was easy the schedule, Patrick S is always great to work with, work was done on time and the price was fair. Great experience. More

by Mr Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick S
Feb 28, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found Patrick to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2025

The revive department completed work in my car at noon. I had to wait until 1:30pm for the service rep to process my paperwork so I could pay and leave. That is a ridiculous waste of my time because someon More

by bkwntx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Valeria Garza
Feb 23, 2025 -

Sterling McCall Lexus Clear Lake responded

We sincerely apologize for the delay you experienced during your check-out. Providing timely service is a priority, and we regret falling short. We're addressing this to improve our processes and appreciate your feedback as a valued guest. If there is anything we can do to make it right, please contact me directly Dee Fuimaono 281-853-1449. We value your business and hope to serve you better in the future. Thank You, Dee Fuimaono Service Manager DFuimaono@SterlingMcCallLexusClearlake.com

February 19, 2025

I highly recommend Sterling McCall Lexus! Great customer service! Very professional, Thank you Peter Miko. More

by melissa_sls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Miko
Feb 21, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you so much for your positive comments about Sterling McCall Lexus Clear Lake! Thanks again for the recommendation, and have an amazing day!

February 18, 2025

First time having service for my newly purchased Lexus. The service I received was top-notch. It was very professional & I felt respected & seen. My service adviser was friendly & professional. I waited fo More

by roxanne4447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
Feb 21, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2025

By far the best Dealership ever! 5 Star in my book! The service is great and the reps are the truth! If I can give 10 Stars and 4 thumbs up, I will! Thank you for being the best at w More

by Money504!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick S
Feb 21, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2025

I was greeted with professionalism and friendly attitude by mr Jack Way,he took the time to understand my needs.The process was straight forward and I felt well informed every step of the way.Thank you for More

by hoantduong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Way
Feb 21, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2025

Kalvin Houlden was very helpful! He found the exact color SUV I wanted and put my name on it before it was delivered to the dealership! He kept me informed about the location of the More

by Daneille_garate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalvin Houlden
Feb 21, 2025 -

Sterling McCall Lexus Clear Lake responded

Daneille, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

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