
Sterling McCall Lexus Clear Lake
Houston, TX
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Extremely satisfied with the employee. Very professional and kind.We are really happy with the service here.. I sad to learn that he is leaving Very professional and kind.We are really happy with the service here.. I sad to learn that he is leaving More
They inspected my car and then told me exactly what needed to be done. Erika kept me informed about what they were doing and when it would be ready. They provided an Uber to take me home and to come ba needed to be done. Erika kept me informed about what they were doing and when it would be ready. They provided an Uber to take me home and to come back to get me when the car was ready. They washed the car and it looked beautiful. More
The revive department completed work in my car at noon. I had to wait until 1:30pm for the service rep to process my paperwork so I could pay and leave. That is a ridiculous waste of my time because someon I had to wait until 1:30pm for the service rep to process my paperwork so I could pay and leave. That is a ridiculous waste of my time because someone was at lunch. Another service rep should cover for anyone gone for lunch to facilitate customers paying for service in a timely manner the technician did an excellent service job but the service rep was inefficient at her job by leaving me stuck for an additional 1 1/2 hours. More
First time having service for my newly purchased Lexus. The service I received was top-notch. It was very professional & I felt respected & seen. My service adviser was friendly & professional. I waited fo The service I received was top-notch. It was very professional & I felt respected & seen. My service adviser was friendly & professional. I waited for my service & they completed my vehicle in the time that was promised. I was impressed. Excellent coffee bar & snacks as well. More
By far the best Dealership ever! 5 Star in my book! The service is great and the reps are the truth! If I can give 10 Stars and 4 thumbs up, I will! Thank you for being the best at w 5 Star in my book! The service is great and the reps are the truth! If I can give 10 Stars and 4 thumbs up, I will! Thank you for being the best at what you guys do. More
I was greeted with professionalism and friendly attitude by mr Jack Way,he took the time to understand my needs.The process was straight forward and I felt well informed every step of the way.Thank you for by mr Jack Way,he took the time to understand my needs.The process was straight forward and I felt well informed every step of the way.Thank you for such a positive experience.I will definitely recommend Sterling McCall lexusClearlake (especially Mr Jack Way)to friends. Best regards Hoan Duong More
Kalvin Houlden was very helpful! He found the exact color SUV I wanted and put my name on it before it was delivered to the dealership! He kept me informed about the location of the He found the exact color SUV I wanted and put my name on it before it was delivered to the dealership! He kept me informed about the location of the SUV. More