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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,487 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,487 reviews

July 01, 2023

Dean in the service department at Sterling McCall Clear Lake was polite, efficient and awesome. More

by ccday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman who helped to arrange for the loaner care was excellent, kind & efficient.
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Jul 06, 2023 -

Sterling McCall Lexus Clear Lake responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 01, 2023

Jhoanna was great she made me feel comfortable and she did her best to help me and she did. She was great and made me happy to be a return buyer. More

by None
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonna
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Jul 04, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

July 01, 2023

Thank you for all your help! You provided magnificent service! Thank you very much i really appreciate it! More

by Yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez Careon 424529
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Jul 04, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for being our customer, we appreciate your kind words!

June 30, 2023

Service Rep Kevin was courteous and efficient. His effort and courtesy were very commendable. Ask for Kevin you will not be disappointed! More

by bogeyway08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Aug 03, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for the shout-out for Kevin! Ensuring your satisfaction is our ultimate goal and we are delighted to know that he delivered a courteous and efficient service experience! Thank you for the great Five-Star review and your business. We look forward to the opportunity to assist you again in the future.

June 30, 2023

the service at Sterling McCall Lexus is exemplary with friendly competent staff and the waiting area is clean and comfortable. More

by Svaughn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erica
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Jul 13, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

Great service. Lovely dealership. Great place to wait. Friendly atmosphere. Really clean. Service was fast. More

by rtyra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody
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Jul 24, 2023 -

Sterling McCall Lexus Clear Lake responded

We're glad that you had an excellent experience with your recent service visit!

June 30, 2023

Patrick is my service manager and as usual he did a great job. Did everything that needed to be done in about an hour and even had the car washed? More

by Csbtiki
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick S
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Aug 03, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for the five-star review and for choosing Sterling McCall Lexus Clear Lake! We are happy to have provided you with excellent service and to know Patrick was able to meet your expectations. We appreciate your patronage and look forward to serving you again.

June 30, 2023

They always provide awesome service and I have a nice place to relax and drink a cup of coffee while my vehicle is being serviced. More

by Eunice
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dean
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Jul 13, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2023

The location had a clean, nice and grand feel. There was a wonderful atmosphere. I like all the the amenities. More

by Diana
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Yung Truong
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Jun 30, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 27, 2023

The dealership from sales staff, service representatives and mechanics are all very professional and treat you as more than a customer. More

by derrik.hilleshiem
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Woody Sweet
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Jun 29, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for the feedback. We thank you for your business and look forward to your next visit!

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