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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,328 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,328 reviews

February 13, 2025

Friendly but efficient. Always enjoy doing business with my Lexus people. They give me an estimate of the service I need and get it done. More

by bbbarlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
Feb 17, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 12, 2025

Service was prompt. Everyone for the most part was helpful and friendly. Good first experience. More

by monte5621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
Feb 13, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 12, 2025

Timothy Day, Service Advisor, was very thorough and professional. He answered all of our questions and took care of all of our needs. More

by Debra D. Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Day
Feb 13, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello Debra, we're happy you found Timothy to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

February 12, 2025

Patrick is so great. He has always taken care of my car. He keeps us updated every step of the way! More

by Angel baby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 13, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello Angel, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

February 11, 2025

Great help from Phil Lambert my service consultant. Arranged for a “loaner vehicle” as service needed to keep my vehicle overnight. Made me feel that I was being assisted by a family member. More

by C Whatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert and service tech who was doing the work.
Feb 13, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 11, 2025

Johnny went above and beyond to help me every step of the way, and he kept me informed almost daily. He was both persistent and communicative. I would very highly recommend their service. More

by SJT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Martinez, James
Feb 13, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2025

Excellent customer service and great communication with my service agent. Appreciated the ease of making appointment and their outlining all things seen on the initial inspection that can be fixed. Glad I More

by Gbv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Feb 14, 2025 -

Sterling McCall Lexus Clear Lake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 11, 2025

Great service very nice people no problems. I will be back for my next scheduled appointment More

by mmosca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Feb 14, 2025 -

Sterling McCall Lexus Clear Lake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 09, 2025

Excellent customer service as always! Service was quick and they kept me updated throughout the process. More

by BucsFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 12, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 09, 2025

I've been taking my car to Lexus for 7 years and always have a great experience with their service department. They are professional and reliable. I highly recommend! More

by Cindyanda40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Fuentes
Feb 12, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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