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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,427 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,427 reviews

April 17, 2025

This was one of the best dealership experiences I've had. The Sales, finance, and service staff were all excellent! More

by Jeremy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey, Deja, Adam
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Apr 19, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello Jeremy, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! Feel free to reach out to us if you need anything. Have a wonderful day.

April 17, 2025

Ask for sales person - Fred Forshey (car pro), he will take good care of you. More

by michael.nemer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Forshey, Ronnie Harris
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Apr 19, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

April 15, 2025

Very clean facility, everyone is friendly and helpful. Purchased my vehicle and do standard vehicle maintenance. I would definitely refer them More

by jlbctp38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria
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Apr 17, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2025

Straight forward experience. Sales rep Kalvin Houlden was very professional and knowledgeable about Lexus models and their features. More

by Rjbotto58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalvin Houlden
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Apr 15, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found our staff member Kalvin to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 14, 2025

Beautiful structure building, which is close to mall and dining. The staff members are highly professional More

by dshari63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
Report | Print
Apr 15, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2025

April 9th , , Service Advisor Phil Lambert, professional and explained everything and just excellent service. Very knowledgeable and cares about his customers. More

by ecboss1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert, Cristian
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Apr 17, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found Phil to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2025

I had a fantastic experience purchasing my car from Sterling McCall Lexus Clear Lake. The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. They answered all my que More

by patel.sachin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nykier Thomas
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Apr 17, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello Patel, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

April 12, 2025

Great customer service. The process was seamless. The staff was very friendly and efficient and knowledgeable More

by brentwalker1245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amena Hye
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Apr 14, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 12, 2025

Erica is terrific! But service dept. took 2 1/2 hours - too long for service. More

by teresaephillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Apr 15, 2025 -

Sterling McCall Lexus Clear Lake responded

Thank you for your feedback. We apologize for any inconvenience that we caused. During the service visit we do perform a thorough multipoint video inspection along with a car wash and this can cause additional time to your service visit. If there’s anything that I can do for you in the future, don’t hesitate to reach out to me. Fidel Garza fgarza@sterlingmccalllexusclearlake.com 281-853-1488

April 12, 2025

My Service writer, John Murphy, was fantastic. Explained everything, offered honest and trustworthy suggestions, and was just great to work with. I want to work with John every time I come in! More

by emullery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
Report | Print
Apr 14, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello Emullery, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

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