Sterling McCall Lexus Clear Lake

I have been w Lexus of CLear Lake for over five years. I have been w Lexus of CLear Lake for over five years. I have purchased all three of my Lexus vehicles from them and would ONLY trust the I have been w Lexus of CLear Lake for over five years. I have purchased all three of my Lexus vehicles from them and would ONLY trust them to maintain my vehicles. Kyle Hart is my service manager and appreciate how he works w my busy everyday schedule. He always has a loaner car for me and is willing to work w my hours wether it be early or late. The appointments are very prompt and to the point. Thank you for your very accommodating service. Sincerely, DN More

I've been using this dealership for almost 10 years now and have always been treated professionally and promptly. Today’s visit was no different. Dropping off my car took only a few minutes and, then I wa and have always been treated professionally and promptly. Today’s visit was no different. Dropping off my car took only a few minutes and, then I was on my way with a loaner car. The service was completed before the promised time – and I received a courtesy call informing me the car was ready. And as usual the car had been thoroughly cleaned and looked great. My only complaint is that I ate too many of the freshly baked cookies! More

I have had to take my Lexus is250 in on several occasions and have dealt with several service reps. I managed to get Jacy these last few occasions and my experiences with her have been great. I will continue and have dealt with several service reps. I managed to get Jacy these last few occasions and my experiences with her have been great. I will continue using this dealership for my continued service needs because of her. She has kept me in the loop on all of my repairs and has continued to go out of her way to ensure I leave happy. More

The people at Lexus Of Clear Lake in Houston, Texas are really nice and professional. They greet you when you drive up withh a hugh smile ,open your car door and take care of business with a rapid pace a really nice and professional. They greet you when you drive up withh a hugh smile ,open your car door and take care of business with a rapid pace and fair price ." NOTHING MORE TO SAY but satisfied ". More

I brought my vehicle in for a windshield replacement, oil change and 90K maintenance. Jacy was very helpful and very professional. I have not had a bad experience at this dealership since purchasing my veh change and 90K maintenance. Jacy was very helpful and very professional. I have not had a bad experience at this dealership since purchasing my vehicle in 2006. More

I recently bought a pre owned lexus from an individual seller. The vehicle came with warranty first time going to lexus service department as i pulled up i was greeted within minutes the service rep met m seller. The vehicle came with warranty first time going to lexus service department as i pulled up i was greeted within minutes the service rep met me found out the issues with my vehicle. I was escorted to the lobby the rep brought me water and kept me alert with the progress with the repairs. Once my vehicle was completed she came out to me went over everything with me handed me a sheet with the full inspection and advised to give her a call the next time i need service and she will have a loaner car available for me. More

We have been happily going to this dealer for 10 years. Since JC has been in the service department, it has been even better. The dealer does everything very professionally. Since JC has been in the service department, it has been even better. The dealer does everything very professionally. More

Purchased my vehicle a little over year and a half and have routinely taken my SUV in on numerous occasions for its normal maintenance but then I was having a lot of trouble with a particular smell coming have routinely taken my SUV in on numerous occasions for its normal maintenance but then I was having a lot of trouble with a particular smell coming from the inside of the vehicle and even when I just drop in without and appointment to have these sort of thing checked out the service department was just as eager and will to help and assist me with this problem so readily. They went so far as to give me a loaner in order to check out the problem or a couple of days. No matter what my service needs are and whatever the problem they are always willing to assist with locating the problem and getting it solved. I was having trouble with my backup sensors and they kept the vehicle to determine what was causing this problem. They are a very courtious and friendly establishment with service tech willing to give up all the assistance needed to keep me as a customer and a Lexus owner satisfied. More

Patrick is a great service consultant he is always willing to work with my very busy schedule to get me in and out of there. thanks willing to work with my very busy schedule to get me in and out of there. thanks More

I drove 1 hour to check out a pre-owned vehicle, however it was a complete waste of time. Although the vehicle was great, the service provided was horrendous. Danny Smith was the salesman who was suppose to it was a complete waste of time. Although the vehicle was great, the service provided was horrendous. Danny Smith was the salesman who was suppose to be assisting us, however he was not even interested in helping us out, perhaps it was due to our age or maybe even ethnicity. Danny was unaware what was even listed on the lexus.com price for the vehicle I was interested in. Danny was also unfamiliar with the three packages which Lexus cells with their vehicle. He tried to belittle us multiple times, first asking me in a condensing manner how long I have been driving. Then he simply told us outside his office in front of the automatic entry doors that he would simply not negotiate. Danny additionally asked a gentleman behind the counter if he could knock down $5.00 off the price, which was the last straw. I cannot speak for any other person at this dealership, for I am not sure how they treat their customers, but if you plan on purchasing a vehicle from Lexus of Clear Lake, do yourself a favor and DO NOT DO BUSINESS with DANNY SMITH. Due to this salesman, I have a bad taste in my mouth for Lexus of Clear Lake. More