Back

Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,330 Reviews

18160 Gulf Freeway

Houston, TX

77546

Directions

By Type

Showing 1,331 reviews

February 06, 2025

Even on the busiest of days, Lexus of Clear Lake is as smooth and efficient as it gets. 20000 mile checkup in the books. See you in 5….thousand miles. More

by dkpetter21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pressley
Feb 11, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2025

Excellent service and communication. It keeps me coming back to have my Lexus serviced here. More

by Robynlyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
Feb 11, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 05, 2025

Great job. Took care of all issues. Polite service attendants. Finished in an appropriate time. More

by Tish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Feb 10, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi Tish, thank you for taking the time to let us know how we did. We hope you have a great day!

February 05, 2025

Clear Lake Lexus is a great dealership. Lyza Postel manages that entity extremely well!! From our experience, all departments run so very smoothly due to her expert direction. Patrick Sch More

by Laura and Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyza, Patrick, Jose, Gabriel, Christian
Feb 10, 2025 -

Sterling McCall Lexus Clear Lake responded

Laura And Chris, thanks for your praise and kind comments about our team. It's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

February 05, 2025

Juan Martín, service advisor was professional and at the same time caring about my concerns. I’ll be sure to make my next appointment with him. More

by Cakesbynana21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martín
Feb 05, 2025 -

Cakesbynana21 responded

Juan Martín, service advisor was professional and at the same time caring about my concerns. I’ll be sure to make my next appointment with him.

February 04, 2025

Service advisor was very helpful. Communication was acceptable. Wait time was a little excessive for repair More

by gregorysmmns7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Scott
Feb 07, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2025

Purchased my vehicle used from Sterling McCall Lexus Clearlake and it has been serviced at that location its entire life and want it to keep going. The vehicle has been well taken care of and it shows n More

by Dan Pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Day
Feb 10, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello Dan, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2025

Always have the best service! The advisors are always so professional and explain all the work that needs to be completed. Have been a satisfied customer since I purchased my firs More

by sonia.t.horton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 03, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you so much for your positive comments about Sterling McCall Lexus Clear Lake! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2025

I came in for my appointment and was greeted immediately. Swift service, all of my questions were answered and the process was very easy. Couldn’t ask for much more, thank you Sterling McCall Lexus Clear Lak More

by Paulwilliams328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 03, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you had a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

Mr.John Girgis really went above and beyond on my experience to purchase my new Lexus , he exceed the level of excellence and professional service. Mr. Girgis goes the extra mile to resolve any is More

by Lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Girgis
Feb 03, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Lexus Clear Lake. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

...
16
...