Sterling McCall Lexus Clear Lake

Extremely satisfied with the employee. Very professional and kind.We are really happy with the service here.. I sad to learn that he is leaving Very professional and kind.We are really happy with the service here.. I sad to learn that he is leaving More

The Service Team at Sterling McCall Lexus of Clear Lake are the most knowledgeable of any brand that I've owned. The Service Technicians actually make videos when assessing your car and cleary explain each are the most knowledgeable of any brand that I've owned. The Service Technicians actually make videos when assessing your car and cleary explain each recommendation in a way that makes you feel like you're "right there" and this really helps with making decisions! I'm the type of person that looks at the shop to see how organized they are, and I can tell that this Dealership appreciates their employees and invests in their training and work environments. And as customers, we benefit from the dedication and hard work because they really do keep our cars going on these busy roads! More

They inspected my car and then told me exactly what needed to be done. Erika kept me informed about what they were doing and when it would be ready. They provided an Uber to take me home and to come ba needed to be done. Erika kept me informed about what they were doing and when it would be ready. They provided an Uber to take me home and to come back to get me when the car was ready. They washed the car and it looked beautiful. More

Lexus dealership gave me an expected wait time and Alberto did a great job communicating with me along the way. Alberto did a great job communicating with me along the way. More

Service was easy the schedule, Patrick S is always great to work with, work was done on time and the price was fair. Great experience. to work with, work was done on time and the price was fair. Great experience. More

I highly recommend Sterling McCall Lexus! Great customer service! Very professional, Thank you Peter Miko. Great customer service! Very professional, Thank you Peter Miko. More

The revive department completed work in my car at noon. I had to wait until 1:30pm for the service rep to process my paperwork so I could pay and leave. That is a ridiculous waste of my time because someon I had to wait until 1:30pm for the service rep to process my paperwork so I could pay and leave. That is a ridiculous waste of my time because someone was at lunch. Another service rep should cover for anyone gone for lunch to facilitate customers paying for service in a timely manner the technician did an excellent service job but the service rep was inefficient at her job by leaving me stuck for an additional 1 1/2 hours. More

First time having service for my newly purchased Lexus. The service I received was top-notch. It was very professional & I felt respected & seen. My service adviser was friendly & professional. I waited fo The service I received was top-notch. It was very professional & I felt respected & seen. My service adviser was friendly & professional. I waited for my service & they completed my vehicle in the time that was promised. I was impressed. Excellent coffee bar & snacks as well. More

I was greeted with professionalism and friendly attitude by mr Jack Way,he took the time to understand my needs.The process was straight forward and I felt well informed every step of the way.Thank you for by mr Jack Way,he took the time to understand my needs.The process was straight forward and I felt well informed every step of the way.Thank you for such a positive experience.I will definitely recommend Sterling McCall lexusClearlake (especially Mr Jack Way)to friends. Best regards Hoan Duong More

Kalvin Houlden was very helpful! He found the exact color SUV I wanted and put my name on it before it was delivered to the dealership! He kept me informed about the location of the He found the exact color SUV I wanted and put my name on it before it was delivered to the dealership! He kept me informed about the location of the SUV. More