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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,410 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,410 reviews

June 05, 2025

Quick and efficient, friendly, kind, respectful, timely. But as I expected a bit pricey. Respectful More

by Bill Mount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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June 05, 2025

The experience was excellent. Everyone was very helpful and professional. I would highly recommend the dealership. More

by Dwaynelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Forsyth
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Jun 10, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 03, 2025

The dealer is nice . They are really friendly, happy with their service and love the drinks More

by lynnht0375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Jun 04, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2025

Amena is a great salesperson who cares about the customer making the best decision for them to be happy with the vehicle. She is very informative about vehicles and the process. She follows up with calls kee More

by troylongriffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amena Hye
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Jun 05, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, thanks for your praise and kind comments about Amena. If you're ever in need of more help, please let us know!

June 02, 2025

Great experience working with Phil Lambert. explained everything in detail and what if anything was needed. I’ve had in the past several Lexus’s and many service advisors. Phil is the best I’ve More

by bhalloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
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Jun 04, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found Phil to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

June 01, 2025

Easy sales and finance team to work with. Appreciate their honesty and work for us. More

by ljechow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isidoro "Izzy" Sisneros, Deja Webster
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Jun 04, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

June 01, 2025

Always the best customer service from buying the car to visiting the service team! I highly recommend Sterling McCall Lexus Clear Lake! More

by kim.pherigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jun 04, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi Kim, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 31, 2025

Great service and appreciated that they proactively reached out to schedule when the service was due. More

by robbymcgowen66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Pressley
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Jun 03, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 31, 2025

I really like the service department. Erika always take great care of me! The check out process is efficient. More

by mdblackmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pressley
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Jun 04, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with Erika! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2025

Not good experience with Brian Emirler’s service. It was not even 6:15 PM. He did not wanted to give me five minutes to call my insurance agent. More

by Tanzil.malek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Emirler
Report | Print
Jun 04, 2025 -

Sterling McCall Lexus Clear Lake responded

Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. We value your input and would love the opportunity to address any concerns you have. Please feel free to contact me directly so we can discuss how we can improve and make things right. Thank you for giving us the chance to improve. Antonio Tomp | Pre Owned Manager 281.853.1485 atomp@Sterlingmccalllexusclearlake.com

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