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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,406 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,406 reviews

January 30, 2025

Great manager of the service center, John Murphy, made my first time visit a smooth, problem free experience. I look forward to returning for my next routine maintenance. More

by rosemariecotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
Feb 03, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2025

Very friendly and caring. Mr. Tim Day was a very nice guy. Explained everything. Thanks More

by Tricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Tim Day
Feb 03, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello Tricia, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2025

Provided me with a loner as my vehicle was getting fixed. Phil in service kept me updated on my vehicle. More

by Gben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Feb 03, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2025

Always excellent service from Erika my advisor and she is very knowledgeable when it comes to asking questions that relates to my vehicle. More

by Valeri Lansford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika pressley
Feb 03, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello Valeri, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2025

Respectful and polite service from Patrick and the entire crew. Understood my needs and took care of every item. More

by liabnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 01, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 29, 2025

I always receive incredible service from Sterling McCall Lexus! We have them perform all of the service on both of our vehicles, and they take a lot of pride in providing top level service. More

by Deanbeltram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
Feb 01, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 28, 2025

Jose Martinez in service department is an excellent individual who helped take care of recall issue efficiently and with most respect for customer. Although this dealership is almost 30 miles away from More

by Jthakkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
Feb 01, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 28, 2025

Sterling McCall Lexus is an excellent dealership. They can be trusted to provide excellent service. More

by Lkschmitt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Feb 01, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2025

Excellent service. Communication is always a top priority, and the staff go above and beyond every time I am there. More

by Mwilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean levos
Feb 01, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. If you have any further questions, please give us a call. We're always happy to help!

January 28, 2025

Dean was very helpful and courteous! He kept me informed throughout the process. I was very pleased with the service I received. More

by Chamberandrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Levos
Feb 01, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are glad Dean could help! Please don't hesitate to reach out if there's anything additional we can do for you.

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