
Sterling McCall Lexus Clear Lake
Houston, TX
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My service adviser, Juan Martinez, made my experience having my car serviced today very pleasant. Explained the future work that I needed in detail. Will definitely return using Juan as my service c having my car serviced today very pleasant. Explained the future work that I needed in detail. Will definitely return using Juan as my service contact. More
I have purchased mini Lexus in the past and I’ve always use this dealer. They are very professional. Their service is complete and expensive. The service advisor, Patrick, is excellent and thorough. use this dealer. They are very professional. Their service is complete and expensive. The service advisor, Patrick, is excellent and thorough. More
Did not meet service rep until I was checking out! With appointment car didn’t go into bay for 1.5 hours. Was told by text what needed to be done to car without someone explaining it to me! Thanks!! I With appointment car didn’t go into bay for 1.5 hours. Was told by text what needed to be done to car without someone explaining it to me! Thanks!! I have been a loyal Lexus customer for 15 years and this was the worst experience I have ever experienced! More
Love my RX350. The service at Sterling McCall Lexus of Clear Lake has been excellent. Would highly recommend them to anyone, especially Rachel (sales) and David W. The service at Sterling McCall Lexus of Clear Lake has been excellent. Would highly recommend them to anyone, especially Rachel (sales) and David W. In service dept. More
Let the car door open all night and my it drained my battery on birthday weekend. My husband jumped and took it to the Lexus Clearlake for repairs since it was still under warranty. They did a diagnosti battery on birthday weekend. My husband jumped and took it to the Lexus Clearlake for repairs since it was still under warranty. They did a diagnostic on the vehicle and it was going to take a long time to recharge the battery. My husband spoke with Erika and she went above and beyond to help get my husband back to me for my birthday celebration. She put him in a loaner for the weekend which made me happy. When my husband got home he said he wished Lexus made a truck because he was impressed with the A+++++ services. My husband owns a GMC truck and when he needs more than one day of service he always rents a cars. If your in the market for a vehicle go to Lexus Clearlake. More