Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,384 Reviews
Call Dealership (281) 853-1400
View Awards

18160 Gulf Freeway

Houston, TX

77546

Directions

By Type

Showing 1,384 reviews

December 23, 2024

Everyone at the dealership is easy to work with. They communicate quickly and their professionalism is unmatched. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
Dec 25, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

The dealership provided a professional, quick, and helpful service. Overall, a fantastic experience! Highly recommend! More

by shemeca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
Report | Print
Dec 25, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Shemeca, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2024

I was satisfy for the first service at Sterling McCall Lexus Cleat Lake. The waiting room is nice and clean. The staff are friendly. More

by Peihong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
Dec 24, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2024

Always top of the line service here. John is the absolute best! All of the staff here is more than happy to assist customers and they provide excellent care. More

by HG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
Report | Print
Dec 24, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to John here at Sterling McCall Lexus Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2024

Kevin was very helpful and was straight to the point. I appreciate his honesty and helping my make the right decisions. More

by Chere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Dec 24, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at Sterling McCall Lexus Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

December 20, 2024

Dean is the best services advisor Lexus clear lake has. If you ever need quick and easy More

by Angelica122487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean levos
Report | Print
Dec 22, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2024

I just purchased a new 2025 vehicle. Glen, in sales and Corey in Finance were so Helpful and made my experience the best ever when buying a new car. More

by mewollam1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Russem & Corey in Finance
Report | Print
Dec 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 19, 2024

I've been a loyal Lexus of Clear Lake customer for years. Every service advisor has been polite and knowledgeable. I appreciate how today I was able to have an maintenance message on my dashboard resolved qu More

by beckerhelenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Day
Report | Print
Dec 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

December 19, 2024

Everything thing was great. No problem. The service was done in a timely manner. Thanks to your staff. More

by djmitch1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pressley
Report | Print
Dec 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2024

Why have an appointment when there is still a 20-minute wait just to check in and servicing the car takes over another 2 hours? Driving 2 hours for this disregard for time is not worth it. You may have ju More

by Dlawless
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Dec 21, 2024 -

Sterling McCall Lexus Clear Lake responded

I apologize for the issues you experienced at your recent service visit. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Lyza Postell General Manager Email:lpostell@lexusclearlake.com

1
...
30
31
32
...
139