Sterling McCall Lexus Clear Lake

I have experienced 2 other service reps but once I came across Kevin I am finally happy! He solved my problems almost before I could even explain them. Super fast, understanding, and attentive. I will now across Kevin I am finally happy! He solved my problems almost before I could even explain them. Super fast, understanding, and attentive. I will now only service with Kevin. He didn’t treat me as a number on the list. More

Ashley went above the effort to take care of my request. I really appreciate it!! I really appreciate it!! More

Kevin was very prompt and pleasant. My service was completed quickly and efficiently. Thanks Kevin!! My service was completed quickly and efficiently. Thanks Kevin!! More

Kevin was really good during this unexpected service. He kept me post while I waited on parts that had to be ordered and I needed to get back on the road. He kept me post while I waited on parts that had to be ordered and I needed to get back on the road. More

Excellent service and prompt. Service Advisor Kevin was very knowledgeable and informative. No waiting even on a Saturday. I was in and out in quick and even got a loaner vehicle. Service Advisor Kevin was very knowledgeable and informative. No waiting even on a Saturday. I was in and out in quick and even got a loaner vehicle. More

Best dealer experience I have ever had. Polite, efficient, wonderful waiting area. Superior in every way. Polite, efficient, wonderful waiting area. Superior in every way. More

My Lexus service representative Dennis went out of his way for me. My Father passed way for me. My Father passed More

Incredible service and staff! David took the time to explain everything clearly. The service was completed faster than expected, and they kept me updated throughout the process. David took the time to explain everything clearly. The service was completed faster than expected, and they kept me updated throughout the process. It’s clear that Lexus genuinely cares about their customers and the quality of their work. More

Excellent , courteous , prompt service provided . Service Advisor Tim Day was very helpful and kept me informed on the service status. Service Advisor Tim Day was very helpful and kept me informed on the service status. More

About one minute after I arrived at the service department someone came and confirmed my appointment and told me that my agent would be with me shortly.The agent arrived,got some information and wa department someone came and confirmed my appointment and told me that my agent would be with me shortly.The agent arrived,got some information and walked around the vehicle and took pictures and checked my tires. He asked if I was going to wait for the car or if I had a ride then he said he would call or text me when the vehicle was ready,it was a smooth process. More