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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,337 Reviews
Call Dealership (281) 853-1400
View Awards

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,337 reviews

November 17, 2024

Everytime I go to the dealership, it's always busy with people. The employees always acknowledge you!!! More

by Lucille Wilbur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Forshey
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Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello Lucille, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

November 17, 2024

I love the way they work, great customer service, friendly and professional, specifically my assistance More

by Chicuongusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

I experienced outstanding customer service. Everyone that I came into contact with, from Dean the service writer, Christian who arranged the ride share, through the cashier, all made me feel li More

by tjcherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean & Christian
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Nov 18, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Christian and Dean here at Sterling McCall Lexus Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

The service department representatives are always courteous and attentive to the customer. This is my second vehicle with this dealership and I am very pleased. More

by Alg1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wurman
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Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Lexus Clear Lake. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

Sterling McCall Lexus Clear Lake have the best service department. Dennis H. is the man! I always booked my car service with Dennis. I know he will provide the proper care that my car needs. More

by thuy241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis H.
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Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

Great value in the service department. Did try to run up my bill, like some. More

by Kentbyerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2024

Such a nice place to wait and the service staff make you feel welcomed and that they will take care of you. More

by Rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Nov 18, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2024

Excellent service. The tech was very knowledgeable and had responses to all my questions I enjoyed your accommodations More

by Rhkohrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
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Nov 18, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! We look forward to your next visit! Take care!

November 15, 2024

I always have a great experience with my car routine maintenance needs. Working with my advisor, Erica, is wonderful! More

by Nonnalee47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Pressly
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Nov 18, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Erica here at Sterling McCall Lexus Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

Nice people, but they could not fix the programing in my 2020 Lexus NX 300 Sport More

by MyssieMay
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Validia
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Nov 15, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (281) 853-1400 when you can so we can address this situation directly. Thank you and have a great day.

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