Back

Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,336 Reviews

18160 Gulf Freeway

Houston, TX

77546

Directions

By Type

Showing 1,336 reviews

November 14, 2024

I have always been pleased with the customer service and completion of repairs and the purchase of our car here at Sterling McCall Lexus Clear Lake. Phil Lambert was extremely courteous and efficient and ex More

by brenda.bondy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
Nov 18, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2024

Amena made buying a car very easy. She’s very knowledgeable and at delivery showed me how to operate the vehicle. Lesley in finance took care of me and helped me with the warranties an More

by soniamtz71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amena, Lesley
Nov 14, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2024

I really appreciated David’s friendly and positive attitude. He was really helpful in getting quotes and updates on my vehicle. I recognized David from last time he helped us out and his friendly pers More

by APRIL.JUAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with David! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2024

My service rep was excellent and very much deserves 5 stars! He represented the dealership better than anyone I have met. He communicated extremely well in a non rushed manner. If here were things tha More

by Thelma Otts
Recommend Dealer
Yes
Employees Worked With
Timothy gets and very much deserves 5 stars.
Nov 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thanks for your praise and kind comments about Timothy. Please don't hesitate to reach out to us if there's anything more we can do!

November 09, 2024

Every time I take my car in for service Patrick takes great care of everything. He communicates and is very efficient. More

by Mboone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 11, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with Patrick! Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2024

Great dealership, from checking in, to waiting,The lobby is relaxing and you can even look to checking out More

by dideyon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
Nov 12, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2024

David Wurman is a great advisor. He has made sure that my vehicle gets the service it needs and keeps it in tip top shape. The invaluable knowledge and honesty has been refreshing. More

by spigener
Recommend Dealer
Yes
Employees Worked With
David Wurman
Nov 12, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found our staff David Wurman to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2024

Fast and good service with very good communication on the compete process off the service More

by Cadomer24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Nov 12, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 09, 2024

Excellent customer service! !! Dennis Holmes provided excellent service and kept me well informed on the status of my repairs. More

by vjfather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
Nov 12, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 08, 2024

Erika Pressley at Lexus dealership in Clear Lake is very professional service and help me with maintenance service. I give all the above a 10 for excellent. Will return on my next maintenance.. Thank you!! More

by Christine Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pressley
Nov 11, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Christine, thanks for your praise and kind comments about Erika. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

...
35
...