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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,406 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,406 reviews

December 02, 2024

The service dept always does an excellent job in making sure that my car is taken care of and safe for the road. More

by erin.nichole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Dec 20, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2024

My service advisor was wonderful. Guess I need to go to Sewell , as for as the guest seating and comfort of water, and snacks. NONE!!!! NOTHING. Asking around I was told it’s been More

by Sandy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Cheyenne was wonderful also helping me with carplay
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Dec 20, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Sandy, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2024

They were very professional and helpful during our recent purchase of our vehicle and our very first service We highly recommend Sterling Mccall Lexus! More

by edwards_1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think her name was Val. She was great.
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Dec 03, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2024

Absolutely love Sterling McCall Lexus. I’ve driven a Lexus since 2021 and the sales and service is remarkable. More

by shellybeamesderfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Day
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Dec 02, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello Shelly, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 01, 2024

It was the best fastest service very polite employees and answered al questions I had More

by Faytrain83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin martinez
Report | Print
Dec 02, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2024

Professional, qualified, friendly, polite. The entire experience was hassle free and timely. The cost was as Forcast and is a good value for the dollar. More

by dwalker035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
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Dec 01, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 29, 2024

Patrick S. and the team always does an amazing job on my car with service! More

by nicolesumlin95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick S.
Report | Print
Dec 01, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Patrick here at Sterling McCall Lexus Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

November 29, 2024

Service department very helpful Ashley customer service was great! Thank you so much ! My next service appointment will be here.. More

by looneydeshon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Dec 01, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ashley here at Sterling McCall Lexus Clear Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2024

I’m happy to buy the new car and’s thanks for all good the service. Thank you so much and Happy THANKSGIVING More

by lluong819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yung Truong
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Dec 01, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Lexus Clear Lake. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 28, 2024

Needed an engine software upgrade and it went smoothly and they washed it before they brought it around More

by eightball714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Nov 29, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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