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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,333 Reviews
Call Dealership (281) 853-1400
View Awards

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,333 reviews

October 26, 2024

The employees in the service area was very helpful, nice and very knowledgeable. I really appreciate the dealership providing transportation to and from the dealership. More

by tmarie3804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martinez
Report | Print
Oct 27, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

October 24, 2024

Nice place but wait time is too long. The service people are curious and helpful. More

by Ron
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
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Oct 25, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello Ron, thank you; we appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (281) 853-1400 so we can assist you further.

October 24, 2024

My experience all around was very positive from the moment I called to speak to a salesperson up until the moment I purchased my new car. Everyone was so helpful and kind. I left feeling very happy wit More

by mvoorhee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fizza
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Oct 26, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 23, 2024

Great customer service! Team is very flexible and are willing to adjust according to the customers needs. More

by Theresita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Oct 25, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Theresita, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2024

There was no hard pressure from anyone. People were friendly and helpful but not pushy. More

by Janet Leyden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Robinson
Report | Print
Oct 25, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Janet, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2024

Reliable service work, excellent service advisor, excellent interactive staff, excellent loaner vehicles, reasonable cost on repairs. More

by Rob Espinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Presley
Report | Print
Oct 25, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello Rob, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2024

This dealership always provides excellent service and clear communication. Their service team is also very transparent with repairs and maintenance items. More

by Saxxyc89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Oct 25, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

October 23, 2024

Really good job, I was the first one on line and they helped me at opening time. 100% Recommended. More

by leocordero1924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Day
Report | Print
Oct 25, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

October 22, 2024

Communication and service was excellent. Ashley was very professional and took care of the problem. More

by judithbetancourt1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Roberts
Report | Print
Oct 23, 2024 -

judithbetancourt1980 responded

Great Service ! Love this location.

October 22, 2024

Excellent service at very reasonable cost. Lower than estimated and approved to do the service & other required items. More

by sonny ahuja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick schoenvogel
Report | Print
Oct 25, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello Sonny, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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