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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,377 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,377 reviews

May 08, 2025

I purchased my car from Sterling McCall and bring it back for service each time because of their impeccable service. My service advisor, Anna, always calls when it is time for service and coordinates the ap More

by DDDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
May 10, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

Excellent customer service Easy scheduling and drop off service Excellent option for car loaner during waiting timeframe. More

by Busy working Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David wurman
May 10, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

Service Advisors such as Phil Lambert at Sterling McCall Lexus Clear Lake make you feel comfortable and valued as a customer. The waiting area at this dealership is also extremely clean and feels relaxing, More

by Mr. Sunshine Rally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
May 10, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

The service representative is very helpful and nice. Great communication with excellent customer service which really exceeds my expectations! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 10, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi John, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2025

Great service at Lexus service department. John Murphy assisted me with my 90,000 mile maintenance on my vehicle. He was very knowledgeable and a pleasure to work with. More

by Belinda
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy and Luis
May 09, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello Belinda, we're happy you found John to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2025

Erika provided me with the best customer service experience. I was able to text her for an appointment. She scheduled me for the next day and my brake job was completed the same day. More

by travisweb24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pressley
May 09, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 07, 2025

First time visit and they made me feel welcomed and took care of me without hesitation. Luis Hernandez was fabulous. He was understanding, empathetic, and a blessing More

by Kimasmith214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Randall, and David
May 09, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found Luis to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2025

Mr. John Murphy was an angel sent from heaven. He was very kind and understanding. More

by Darlene Graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
May 09, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi Darlene, we're happy you found John to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2025

Fast and great service, the advisor was transparent and concise. I was greeted immediately and helped in a timely manner. More

by Estebang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
May 09, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 07, 2025

It was wonderful! Dennis is always a great service advisor and an asset to Sterling Mccall Clear lake! More

by chandnisyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
May 09, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found Dennis to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

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