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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,433 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,433 reviews

November 20, 2024

Excellent service and prompt. Service Advisor Kevin was very knowledgeable and informative. No waiting even on a Saturday. I was in and out in quick and even got a loaner vehicle. More

by Adriana B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez Careon
Nov 22, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Adriana, thank you for your kind review; we are happy to pass along your comments to Kevin here at Sterling McCall Lexus Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2024

My Lexus service representative Dennis went out of his way for me. My Father passed More

by Sahagman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
Nov 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found Dennis to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

November 19, 2024

Best dealer experience I have ever had. Polite, efficient, wonderful waiting area. Superior in every way. More

by Doctor Funk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
Nov 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2024

About one minute after I arrived at the service department someone came and confirmed my appointment and told me that my agent would be with me shortly.The agent arrived,got some information and wa More

by hernandezruben984@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2024

Excellent , courteous , prompt service provided . Service Advisor Tim Day was very helpful and kept me informed on the service status. More

by navalaranke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Day
Nov 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2024

Incredible service and staff! David took the time to explain everything clearly. The service was completed faster than expected, and they kept me updated throughout the process. More

by MBajrami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez and David Wurman
Nov 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 17, 2024

I love the way they work, great customer service, friendly and professional, specifically my assistance More

by Chicuongusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 17, 2024

Everytime I go to the dealership, it's always busy with people. The employees always acknowledge you!!! More

by Lucille Wilbur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Forshey
Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello Lucille, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

The service department representatives are always courteous and attentive to the customer. This is my second vehicle with this dealership and I am very pleased. More

by Alg1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wurman
Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Lexus Clear Lake. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

Great value in the service department. Did try to run up my bill, like some. More

by Kentbyerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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