
Sterling McCall Lexus Clear Lake
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,433 reviews
Excellent service and prompt. Service Advisor Kevin was very knowledgeable and informative. No waiting even on a Saturday. I was in and out in quick and even got a loaner vehicle. Service Advisor Kevin was very knowledgeable and informative. No waiting even on a Saturday. I was in and out in quick and even got a loaner vehicle. More
About one minute after I arrived at the service department someone came and confirmed my appointment and told me that my agent would be with me shortly.The agent arrived,got some information and wa department someone came and confirmed my appointment and told me that my agent would be with me shortly.The agent arrived,got some information and walked around the vehicle and took pictures and checked my tires. He asked if I was going to wait for the car or if I had a ride then he said he would call or text me when the vehicle was ready,it was a smooth process. More
Incredible service and staff! David took the time to explain everything clearly. The service was completed faster than expected, and they kept me updated throughout the process. David took the time to explain everything clearly. The service was completed faster than expected, and they kept me updated throughout the process. It’s clear that Lexus genuinely cares about their customers and the quality of their work. More
The service department representatives are always courteous and attentive to the customer. This is my second vehicle with this dealership and I am very pleased. courteous and attentive to the customer. This is my second vehicle with this dealership and I am very pleased. More