Sterling McCall Lexus Clear Lake

Great service here with authentic parts specifically designed for our Lexus 350. Keep up the good work. designed for our Lexus 350. Keep up the good work. More

The service department is well trained & so courteous. Phil my service advisor explained everything to me. He said 2 hours & my car was ready in 2 hours! Phil my service advisor explained everything to me. He said 2 hours & my car was ready in 2 hours! More

Dennis was great, thanks for all your help! I appreciate your fast responses while my vehicle was in service, see you next visit! I appreciate your fast responses while my vehicle was in service, see you next visit! More

Excellent service every single time! Patrick at The service department is awesome. 5 stars ✨ dealer!! Patrick at The service department is awesome. 5 stars ✨ dealer!! More

My car purchase was perfect! ! No pressure from cars salesperson or any finance manager. Thank you Kalvin for making my car purchase so great! ! No pressure from cars salesperson or any finance manager. Thank you Kalvin for making my car purchase so great! More

It is mid October and still have not received spare key for car purchased in February. chip shortages were the excuses. Should not have sold incomplete product and kept giving customer the run around for car purchased in February. chip shortages were the excuses. Should not have sold incomplete product and kept giving customer the run around More

Drove into the drop off area at the agreed time and waited 20 minutes and finally ask one of the people if I could get someone to care for me. One man said he would be back in a few minutes, waited aga waited 20 minutes and finally ask one of the people if I could get someone to care for me. One man said he would be back in a few minutes, waited again. Finally one man started helping me. I doubt if I will return for service again. I have purchased four cars there, the last two were Lexus LS500. More

Very nice clean and accommodating atmosphere but failed to follow through with my personal request to follow through with my personal request More

Friendly staff…also like very much the option to schedule an appointment. Appointment option makes it easy to arrange schedule. an appointment. Appointment option makes it easy to arrange schedule. More

Took almost 3 hours just to change 1 tire! !! And their reason was because its a Saturday and they are usually busy! I have a tire warranty from Lexus so I have to bring my car to any Lexus! Ot !! And their reason was because its a Saturday and they are usually busy! I have a tire warranty from Lexus so I have to bring my car to any Lexus! Otherwise, would have went somewhere where they can change tire in an hour. Poor poor poor communication as well More