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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,406 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,406 reviews

October 08, 2024

Timely and friendly service. They recommend services in kind manner, and they take no for an answer. More

by alorosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Day
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Oct 10, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 08, 2024

Always had great customer service with everyone there. The best part for my child is he loves the snacks they offer. More

by B23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa and Kevin
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Oct 10, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 07, 2024

My service rep was awesome and explained everything to me in detail thank you for that More

by carmichael.gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t think of his name
Report | Print
Oct 26, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 05, 2024

My service advisor is excellent, Patrick Schoenvogel, and Dealer service is reasonable cost and efficient. More

by gjmmmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
Report | Print
Oct 12, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you so much for your positive comments about Sterling McCall Lexus Clear Lake! Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2024

Patrick has been our service advisor for many years and he has always done a great job for us. Patrick is the main reason why we come to this dealership More

by fbatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Oct 12, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2024

Quick service. Took care of the customer very well. Did not push me to get the service. More

by trungdang192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Oct 12, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

October 04, 2024

The service personnel who helped me was very professional and courteous . Thank you very much More

by mekdesangeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
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Oct 07, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2024

Every experience I’ve had with the service dept (and Phil especially) has been as nice as a service appointment can be. Very attentive and polite service. Additionally they’ve always been so accomodating to More

by maryolee81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
Oct 05, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found Phil to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

October 02, 2024

Erika Pressley is a fantastic customer service person: very attentive, quick and really in touch with understanding customer service. She deserves a HUGE raise !! More

by fredbricker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pressley
Report | Print
Oct 05, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Thank you, and have a fantastic day!

October 01, 2024

Great place, great service. Patrick is the best. Service is expensive, but worth it. Loaner cars make it easy. More

by Gb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Oct 04, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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