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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,404 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,404 reviews

September 21, 2024

Went in for routine maintenance and inquiry for noise coming from engine. They were quick to diagnose noise (water pump). They quickly arranged for a loaner vehicle and made arrangements for the repair More

by Judy U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes and John (didn’t get his last name)
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Sep 28, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello Judy, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2024

Dealership is close and overall usually a good experience.I usually stay at dealership while being serviced.Sometimes a little long on wait.Waiting room convenient and has drinks and snacks and wa More

by Ralphsheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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Sep 22, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! We hope you have a great day!

September 20, 2024

Received excellent services whenever I bring my SUV in for service. I have no desire to take my SUV anywhere else More

by Lee Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, Schoenv
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Sep 22, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2024

Clear lake Lexus dealership is always so professional and nice. Patrick Shoenvogel is the best service representative at the dealership More

by jlizneff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogal
Report | Print
Sep 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2024

Have purchased the last 4 Lexus cars from here. Wish it was closer to Galveston More

by Bevo1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Ludgate
Report | Print
Sep 20, 2024 -

Bevo1954 responded

Like dealership, dont like drive

September 18, 2024

Great service, professional and prompt in servicing my car. Bought Lexus from them the last 12 years. More

by jbcohen56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Sep 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

September 18, 2024

Prompt service that goes the extra mile to solve my car’s problem efficiently. Thank you, Erika! More

by amsrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
Report | Print
Sep 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 18, 2024

Kevin was polite with great communication and customer service. Definitely worth every minute and penny. More

by dturner529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Sep 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found our staff Kevin to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

Very professional. Ashley was a gem taking care of issues I had. Provided loaner car for 4 days More

by grayson_randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Sep 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

September 16, 2024

Very clean facility and courteous employees . Phil Lambert our service advisor was excellent on explaining what was needed for our 20,000 mile check up. More

by Michael.d.camp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
Report | Print
Sep 20, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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