
Sterling McCall Lexus Clear Lake
Houston, TX
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The service department is well trained & so courteous. Phil my service advisor explained everything to me. He said 2 hours & my car was ready in 2 hours! Phil my service advisor explained everything to me. He said 2 hours & my car was ready in 2 hours! More
My car purchase was perfect! ! No pressure from cars salesperson or any finance manager. Thank you Kalvin for making my car purchase so great! ! No pressure from cars salesperson or any finance manager. Thank you Kalvin for making my car purchase so great! More
It is mid October and still have not received spare key for car purchased in February. chip shortages were the excuses. Should not have sold incomplete product and kept giving customer the run around for car purchased in February. chip shortages were the excuses. Should not have sold incomplete product and kept giving customer the run around More
Drove into the drop off area at the agreed time and waited 20 minutes and finally ask one of the people if I could get someone to care for me. One man said he would be back in a few minutes, waited aga waited 20 minutes and finally ask one of the people if I could get someone to care for me. One man said he would be back in a few minutes, waited again. Finally one man started helping me. I doubt if I will return for service again. I have purchased four cars there, the last two were Lexus LS500. More