
Sterling McCall Lexus Clear Lake
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,378 reviews
The dealership is nice and the people are friendly. From start to finish everyone was nice. I came in knowing which car I wanted so we went for a test drive with Nykier and started the paperwork. I arr From start to finish everyone was nice. I came in knowing which car I wanted so we went for a test drive with Nykier and started the paperwork. I arrived at the dealership at 5:30 and left at close to 9. I waited about 40 minutes for the finance department so that was a lot. But the finance guy Ronnie was very nice and informative. Overall a great experience More
The location is convenient for me. I’ve known Tim Day as my service advisor😊 I’ve known Tim Day as my service advisor😊 More
I have had a Lexus car in each year of the last 25 years - Lately, my experience with the dealership of the service costs is negative. The comparable service costs for tires, alignment, oil change is at lea - Lately, my experience with the dealership of the service costs is negative. The comparable service costs for tires, alignment, oil change is at least 25%-40% higher. They also charge shop materials at a flat rate although some services don’t require any significant amount of shop supplies. Moreover, the advertisement promotional charges contain a fine print that is never explained which - in an alignment done in April 2025 - increased the prices by almost 20%. Tires are almost always higher than the market - I m glad we have Discount Tires and Good Year Tire shops to fall back on. More
Mike was very professional and honest about the car I purchased with cash no gimmicks! Nothing but honesty and a used car that runs new!!! purchased with cash no gimmicks! Nothing but honesty and a used car that runs new!!! More
Great experience with my sales person Rachel. She took her time and found exactly what I was looking for. I would definitely recommend Sterling McCall because of this purchase experience. Thanks She took her time and found exactly what I was looking for. I would definitely recommend Sterling McCall because of this purchase experience. Thanks again! More