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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,388 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,388 reviews

August 02, 2024

Ashley Robertson is the best service consultant. She was very knowledgeable and helpful . I’ll ask for her next time More

by Bollsbdb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Robertson
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Aug 04, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thanks for your praise and kind comments about Ashley. We do hope we can be of assistance in the future. Take care!

August 01, 2024

Erica Presley got me immediately scheduled for my brake job and they had the job done in no time. Great job. More

by Sherry C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Presley
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Aug 02, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Sherry, thank you for your kind review; we are happy to pass along your comments to Erica Presley here at Sterling McCall Lexus Clear Lake! Feel free to reach out to us if you need anything. Have a wonderful day.

July 31, 2024

accommodated with appointment even without scheduled appointment due to failed bridge club partner’s arrival. He listened to my frustration; provided options for today or tomorrow & if today, possible t More

by sscook2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
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Aug 02, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2024

I worked with Mr. Brain Emirler who was just great! Throughout the whole two-month process. More

by Broussard.tatyania
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Brain Emirler
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Jul 29, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2024

Top notch customer service and product! Thank you Melissa, Liza and Ronnie for getting us into our fantastic new vehicle! Highly recommend! More

by Carat253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liza, Melissa, Ronnie
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Jul 27, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Melissa, Liza and Ronnie here at Sterling McCall Lexus Clear Lake! If you have any further questions, please give us a call. We're always happy to help!

July 27, 2024

Many personable employees are here. My time is important to them and I appreciate that it is More

by brendak1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean, Audrey
Report | Print
Jul 29, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2024

Always great service , Erica has always been helpful , professional and kind . Always appreciate SM prompt accommodating service . More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Jul 27, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2024

Easy in and out, no waiting and always prompt service. Service advisor always discusses what is necessary. More

by christine7172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Levos
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Jul 27, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2024

Great service! Mechanic does a great job on fixing the problem with my car.Alice and Kevin takes care of any problems I have! More

by LCCRINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice and Kevin
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Jul 24, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 24, 2024

My visits is always prompt and pleasant. My service guy Kevin provides great customer service and much respect. Highly recommend this location if you’re looking to purchase. They will take c More

by Paint Appetit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Jul 26, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello Paint, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Thanks again for the recommendation, and have an amazing day!

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