
Sterling McCall Lexus Clear Lake
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,429 reviews
I called yesterday to inquire when they can schedule me. They were able to schedule me the very next morning and it just so happened that I left my medication at home so they called an Uber to take me home They were able to schedule me the very next morning and it just so happened that I left my medication at home so they called an Uber to take me home and had an Uber. Bring me back to the dealership. It didn’t take too terribly long to complete the maintenance. Dealing with John from the service center was a complete pleasure.. He even called me after the fact to make sure I was happy with the service. I thought it was great that he took an extra minute or two to call me to follow up that means a lot to me. More
Everyone was most attentive, courteous and polite. My service was prompt and efficient. My service technician made a service recommendation that I appreciated very much. The young man handling the My service was prompt and efficient. My service technician made a service recommendation that I appreciated very much. The young man handling the loaner cars was so polite and thoughtful. Even the young lady/cashier who checked me out was very friendly and nice. I feel this dealership has really improved. More
I was looking for a new car and decided on a Lexus. After a long and exhausting research, I picked the IS350. The only dealership that had what I was looking for, Clear Lake Lexus. I met Nykeir Thomas After a long and exhausting research, I picked the IS350. The only dealership that had what I was looking for, Clear Lake Lexus. I met Nykeir Thomas who took his time with me answering all my questions and guiding me to type of vehicle I wanted. Nykeir is a very professional, knowledgeable, patient, and caring young man who didn’t try to rush my decision or trying to push other options on me. He took his time, showed me around until I found the car I was interested in, and walked me through the steps. Nykeir even introduced me to the general manager and regional manager. Once we completed that process, Nykeir took me to the finance department, where I was introduced to Ronnie Harris. Once again, Ronnie walked me through the process, answered all my questions, and was very personable. My entire experience with the staff of Clear Lake Lexus has made a huge impression on me and my family. I’m thankful to have met Nykeir, Michael, Lyza, and Ronnie. I will recommend all my family and friends, even strangers to Clear Lake Lexus because of their awesome dedication and commitment to their jobs. Thanks so much!! More
Ashley is my advisor and she is great so also the dude that brought my car out ….both of them awesome . Even though I couldn’t pay to fix the issue on my car because it still surprises me how Lexus’s ste that brought my car out ….both of them awesome . Even though I couldn’t pay to fix the issue on my car because it still surprises me how Lexus’s stereo is so unreliable 😡 how do you wake up to a stereo not working anymore . More
Excellent service; Elmer Agosto kept me fully informed of what was needed to fix my car; done on time; Sterling McCall Clear Lake Lexus is the tops! what was needed to fix my car; done on time; Sterling McCall Clear Lake Lexus is the tops! More