
Sterling McCall Lexus Clear Lake
Houston, TX
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Was able to make an appointment for service less than 20 hrs before I needed to get in for maintenance. Patrick was awesome as usual, on time for appointment, went over my list, & started work on vehicle s hrs before I needed to get in for maintenance. Patrick was awesome as usual, on time for appointment, went over my list, & started work on vehicle shortly after I arrived. Communication was concise, & work done in under the amount of time promised, also car was vacuumed & washed. VERY pleasant experience. More
Great service, they did a fantastic job. I will come definitely come back again. The adviser Denys was great in helping me get everything sorted . I will come definitely come back again. The adviser Denys was great in helping me get everything sorted . More
Assigned a new service rep Ashley. She did a great job. I was on the road in no time. Mentioned things I needed to address with my car. Will do when I have that much money. She did a great job. I was on the road in no time. Mentioned things I needed to address with my car. Will do when I have that much money. More
Sales and service employees are great but since Sterling McCall took over management, customer services, perks, and the over all feel of the place is less about a luxury or semi luxury brand and more about McCall took over management, customer services, perks, and the over all feel of the place is less about a luxury or semi luxury brand and more about increasing SM’s profit margins to the penny. More