Sterling McCall Lexus Clear Lake

My battery went bad last week and was giving me problems when I start my car. So, I immediately came in without an appointment and told them about the issue I had and since my car is still under warranty it when I start my car. So, I immediately came in without an appointment and told them about the issue I had and since my car is still under warranty it was replaced free of charge and even got a free car wash. More

You pay a premium price but you are treated that way also. Greeted promptly. Service advisor listens to what you need. Best part they do not try to sell you anything you don’t want. Garage is extremely also. Greeted promptly. Service advisor listens to what you need. Best part they do not try to sell you anything you don’t want. Garage is extremely clean as is the inside. Have had 5 different Lexus vehicles and all my service had been here. Will continue to use them exclusively More

Employees are very friendly and helpful they make you feel real comfortable when you walk in feel real comfortable when you walk in More

As always, the team at Sterling McCall Lexus Clear Lake, was prompt, courteous and professional. was prompt, courteous and professional. More

My experience at this dealership was very good. . Everyone was kind and helpful. They went above and beyond to make sure I had a great experience. I would recommend them to anyone. . Everyone was kind and helpful. They went above and beyond to make sure I had a great experience. I would recommend them to anyone. More

Scheduling department needs help. When calling one location to schedule maintenance you are sent to a call center. Unless you are aware there are multiple dealerships you may end up When calling one location to schedule maintenance you are sent to a call center. Unless you are aware there are multiple dealerships you may end up with an appointment anywhere. More

The service department went above and beyond to repair my vehicle. They took it in on a Saturday morning and we're done by noon. All under warranty. So professional. Lexus customer for life! vehicle. They took it in on a Saturday morning and we're done by noon. All under warranty. So professional. Lexus customer for life! More

I recently took my car for service, and I couldn't be more pleased with the experience. From the moment I arrived, the staff was friendly and professional. The service advisor took the time to listen to more pleased with the experience. From the moment I arrived, the staff was friendly and professional. The service advisor took the time to listen to my concerns and thoroughly explained the service process and estimated costs. The waiting area was clean and comfortable, with complimentary refreshments and Wi-Fi, making the wait much more enjoyable. The service itself was completed promptly, and I appreciated the frequent updates on the status of my vehicle. More

I Love my 2015 Sterling McCall Lexus and I'm so pleased with regular Sterling McCall services with regular Sterling McCall services More

They didn’t change the engine oil and car is not doing smooth as it should do after the maintenance. Where I had 2 complimentary services yet. smooth as it should do after the maintenance. Where I had 2 complimentary services yet. More