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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,378 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,378 reviews

April 29, 2025

Great service. And on time. David excellent service rep. Nice and explained everything. good service More

by Halmonie60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 01, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found our staff to be supportive during your experience here at Sterling McCall Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2025

Work was performed as promised. The vehicle was ready as promised. It was a very smooth transaction. More

by angelo.miroballi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
May 01, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2025

#1 my name is Marilyn Slack. Leggett is my maiden name. David is wonderful service representative. He had my car In and out in record. He explained what was being done. And More

by Halmonie60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel smith. David willed.
May 01, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

April 28, 2025

Tim was very helpful and thorough and reviewed all the details of repair with me personally More

by timmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 30, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found Tim to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. We do hope we can be of assistance in the future. Take care!

April 27, 2025

Great service at a great price. Washed my vehicle and did it all in a timely manner More

by norridb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Apr 29, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 26, 2025

Great service. Found the car i was looking for. Crystle got me in and out. More

by drs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Crystle
Apr 28, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, thanks for your praise and kind comments about Crystle. Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

Dennis Holmes and Marty are fantastic! The dealership staff is friendly and kept me informed of the progress of my car. Great experience! More

by Dee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes, Marty Fuentes
Apr 28, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass your comments to Dennis Holmes and Marty here at Sterling McCall Lexus Clear Lake! Feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2025

Dennis has always been the best experience at this dealership since I’ve been going for years. More

by NaNa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
Apr 28, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello Nana, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

April 24, 2025

I've been working with Mr. Holmes for several years and he has always exceeded my expectations. He is courteous and listens to you to resolve your problems. Highly recommend More

by runnerk2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
Apr 27, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2025

I took my car in for a service appt and to have the tires looked at as one tire had low pressure. They rotated my tires and aired them up but never found the nail. Once I was home the pressure dropped aga More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Apr 28, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi Jennifer, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not positive. If you have any further questions, please get in touch with the General Manager at cchiv@group1auto.com. We're always happy to help!

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