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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,429 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,429 reviews

May 17, 2025

John Murphy has consistently provided exceptional customer service at this location. I will continue to request his service. More

by Normagarza7775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
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May 20, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with John! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

Very friendly customer service in in the service department. The minute I drove in the valet worker and the service rep Luis were so kind and helpful. More

by shawnfyfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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May 20, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with Luis! Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2025

It was a great experience. Alberto was great. good communication great customer service.. I would recommend him for my friends. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
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May 19, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello George, we're happy you found our staff Alberto to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2025

Great and fast service, extremely courteous, kind and respectful. Answered all my questions and gave simple feedback on recommended services. More

by Jth1331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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May 17, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 15, 2025

Excellent customer service by the service advisor and very knowledgeable and recommended me what needed to be done to my vehicle. More

by camavarez53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonso
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May 17, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 15, 2025

I love this location. All of the staff are polite, attentive and informative. The service is impeccable and hassle free. I'll always recommend Sterling McCall Lexus of Cle More

by trease.holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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May 18, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2025

Very knowledgeable and understanding of my time. ...Explained the service work to be provided in great detail...Completed the job in a timely manner... More

by melsboy25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
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May 18, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2025

Always nice to visit this dealership. All the staff are very polite and professional. They have great service advisors. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
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May 18, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi Jim, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 14, 2025

I was so happy with my complimentary service! Everyone was kind and I got a needed lesson on changing my settings! My 2 year old granddaughter was treated like a VP😁. It made my day. More

by psnick1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis & a lady technologist very sweet . I can’t remember her name.
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May 16, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 14, 2025

Recently serviced my vehicle and everyone was very helpful and my car was taken care of quickly. More

by vgutierrez50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
Report | Print
May 17, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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