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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,427 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,427 reviews

May 23, 2024

Didn't fix my problem had originally asked the sound for my car is not working and thought that my alternator was messed up. I told them I think it the alternator but want to make sure my sound was fix and More

by Jimmy Ngo
Recommend Dealer
No
Employees Worked With
Marc
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May 23, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 22, 2024

This is the best car dealer in Houston. We love this dealer. Very professional, very knowledgeable, quality, fast. Dean is very nice person. We like him very much! More

by nanzhutang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
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May 24, 2024 -

Sterling McCall Lexus Clear Lake responded

We're thrilled to hear that you consider us the best car dealer in Houston! Your praise for our professionalism, knowledge, quality, and speed means a lot to us. Dean is indeed a fantastic member of our team, and we're delighted that you had a positive experience with him. Thank you for choosing us and for your kind words – we look forward to serving you again in the future!

May 21, 2024

Met me quickly upon arrival, good explanation of the service, additional service is easy to review , nice large waiting area More

by Bonhoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnell
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May 22, 2024 -

Sterling McCall Lexus Clear Lake responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 20, 2024

Excellent customer service. Dennis is the best service advisor. He’s honest and trustworthy. I highly recommend choosing him as your service advisor More

by garzajudyann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis holmes
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May 22, 2024 -

Sterling McCall Lexus Clear Lake responded

We're delighted to learn about your positive experience and the best assistance provided by Dennis! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 19, 2024

Because of the perfect customer service experience we received from Ashley Robertson. Ashley’s friendliness, personable excellence, and kindness makes her the pride of Sterling McCall Lexus Clear Lake! More

by Gwendolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No other employee gave us the time and attention that Ashley Robertson exemplified
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May 22, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

May 17, 2024

Great buying experience! Transparent and fair pricing! Great experience with Brian, and the service was excellent! More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Emirler
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May 21, 2024 -

Sterling McCall Lexus Clear Lake responded

We're delighted to hear about your great buying experience! Providing transparent and fair pricing is a priority for us, and we're glad Brian and our service team could make your experience excellent. Enjoy your new vehicle!

May 17, 2024

It was great working with this team. Very friendly and helpful, and the process was smooth. More

by kabutey.ebeheakey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Forshey, Ronnie Harris
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May 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 16, 2024

Great service, and staff! Took care of all my needs just like they always do! That’s why we keep coming back. More

by Tri county
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick S. And Justin
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May 20, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 16, 2024

Dealership was very timely and provided great service. Car was ready at the time they estimated. More

by cflores2128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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May 17, 2024 -

Sterling McCall Lexus Clear Lake responded

We are delighted to know that your experience was great! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 16, 2024

Great service! Fast amd reliable. These guys in service really take the time to take care of the client More

by Jjecheverry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
May 20, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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