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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,379 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,379 reviews

April 24, 2025

I took my car in for a service appt and to have the tires looked at as one tire had low pressure. They rotated my tires and aired them up but never found the nail. Once I was home the pressure dropped aga More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
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Apr 28, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi Jennifer, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not positive. If you have any further questions, please get in touch with the General Manager at cchiv@group1auto.com. We're always happy to help!

April 23, 2025

Mr.Dennis my advisor was amazing man he was great man. I recommend him to anyone to get there care services. 💯💯🙏🤲👐🙌 More

by marcie.spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Dennis
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Apr 25, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi Marcie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2025

This dealership has exceeded my expectations. I will continue to get serviced at the Clear Lake location. More

by Jami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
Report | Print
Apr 26, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2025

Professional, courteous, knowledgeable informative, Johnny was awesome as he taught a colleague,Josh was focused and attentive. I had a pleasant visit. Thank you More

by Rosa Lae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 26, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2025

My overall experience at sterling McCall Lexus was great. As a first time buyer, the whole experience can be overwhelming. From find what I wanted to actually to being approved for the car took less than two More

by Eno Udofia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Steele
Report | Print
Apr 24, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2025

Gave me accurate info about wait time. Went over inspection results with me. Was vourteous. More

by pdhopson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davif
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Apr 25, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2025

Great working with this agency. Phil is the best and management is super. Can’t say enough good things about them. More

by Destin3300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
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Apr 23, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2025

Tim was an excellent service manager! Very satisfied with the service we received at Sterling McCall Lexus! More

by Rhonda Pyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Apr 23, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! Please don't hesitate to reach out to us if there's anything more we can do!

April 21, 2025

This dealership assessed my vehicle & let me know what exactly neededto be fixed now and whst could wait a bit. I appreciate their honesty and recommendations. The work was performed quickly and the price More

by donna.mullane1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
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Apr 23, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Lexus Clear Lake. Please don't hesitate to reach out to us if there's anything more we can do!

April 20, 2025

It was very pleasant experience for me. They provide an excellency service and a good environment. More

by ygu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaeria
Report | Print
Apr 21, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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