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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,429 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,429 reviews

March 07, 2024

Everyone is courteous and so helpful. They get the work done and always do a good job! More

by bburrescia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kmc 103, Ke Vin Martinez Careon
Mar 14, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a courteous and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 07, 2024

I cannot recommend Kevin highly enough as a car service advisor. Every time I visit, he consistently demonstrates exceptional patience, kindness, and expertise. He effortlessly addresses all my questions a More

by Marium
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 13, 2024 -

Sterling McCall Lexus Clear Lake responded

We appreciate your glowing feedback about Kevin! It's wonderful to hear about the exceptional service and dedication he provides. Thank you for taking the time to share your positive experience. We'll make sure your kind words and recognition are passed along to Kevin. We value your continued trust and look forward to serving you in the future!

March 05, 2024

Attentive and efficient. Easy to schedule and very pleasant interaction. Explained the work and future services. More

by annlawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Mar 08, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an attentive and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 04, 2024

Always five stars in every category. Always a pleasant experience. Highly recommend Sterling McCall Lexus, Clear Lake. More

by luanneg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 07, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a 5-star experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 03, 2024

This dealership is great. I have a lot of trust now. Pray nothing change. Ericka my Rep. was more than great. She was wonderful. I will go back. Thanks More

by Savannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eckera
Mar 08, 2024 -

Sterling McCall Lexus Clear Lake responded

We're thrilled to hear about your positive experience, and it's wonderful that Ericka made such a positive impression on you. Trust is a crucial aspect of any customer-dealership relationship, and we appreciate your trust in our services. We're here to help, and we hope your future experiences continue to meet and exceed your expectations. Thank you for choosing our dealership, and we look forward to serving you again!

March 03, 2024

Customer service is excellent. Their service advisor, Alice Parnell, always take care of me and provide answers to all of my questions. More

by rfrazier714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnell
Mar 08, 2024 -

Sterling McCall Lexus Clear Lake responded

We're delighted to hear that you've had an excellent experience with customer service. It's great to know that Alice, your service advisor, has consistently taken care of you and provided answers to your questions. We appreciate your feedback and look forward to continuing to provide you with top-notch service. Safe travels!

March 02, 2024

The place is clean, updated, comfortable. The folks are attentive, kind, helpful and take great care of their customers. More

by ConnieSuzy21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice
Mar 07, 2024 -

Sterling McCall Lexus Clear Lake responded

We're thrilled to hear about your positive experience at our dealership! Providing a clean, updated, and comfortable environment is important to us, and we're glad that our team was attentive, kind, and helpful during your visit. Customer satisfaction is our priority, and we appreciate your feedback. Thank you for choosing our dealership, and we look forward to serving you again in the future!

March 01, 2024

The buying experience was great. It was easy in and easy out. There were no issues. More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Forshey
Mar 03, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 01, 2024

Alice the service rep was detailed in providing exactly what was needed/required for my vehicle. I appreciate the explanation and knowledge. I will return to this location Clear Lake. More

by Tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice
Mar 07, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for sharing your positive experience with Alice and the service team at Sterling McCall Lexus Clear Lake. We're pleased to hear that Alice provided detailed and helpful information about your vehicle's needs. We appreciate your feedback, and we look forward to serving you again in the future. Safe travels!

February 29, 2024

Salesmanship at its best! !! I reached out to Sterling McCall Lexus of Clear Lake to purchase a used RX350. My salesman went above and beyond to bring the vehicle to the deale More

by 2019FSport@&$
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy Sisneros
Mar 02, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for sharing your positive experience with the sales team at Sterling McCall Lexus of Clear Lake! It's wonderful to hear that your salesman, Mr. Sisneros, provided exemplary service by going above and beyond to make sure the vehicle was ready for you. Demonstrating professionalism and resilience during the sales process is truly commendable. It's great that even when there was a change in decision at the finance table, Mr. Sisneros continued to provide outstanding service. Thank you for recognizing his efforts, and congratulations on your purchase! Safe and enjoyable travels in your new RX350!

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