
Sterling McCall Lexus Clear Lake
Houston, TX
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I cannot recommend Kevin highly enough as a car service advisor. Every time I visit, he consistently demonstrates exceptional patience, kindness, and expertise. He effortlessly addresses all my questions a advisor. Every time I visit, he consistently demonstrates exceptional patience, kindness, and expertise. He effortlessly addresses all my questions and concerns, creating a welcoming environment where I feel valued as a customer, regardless of gender. Kevin's dedication to his work is truly commendable, and he consistently goes above and beyond to ensure both myself and my vehicle are well taken care of. He certainly deserves recognition, perhaps even a raise, for his outstanding commitment and hard work. More
This dealership is great. I have a lot of trust now. Pray nothing change. Ericka my Rep. was more than great. She was wonderful. I will go back. Thanks I have a lot of trust now. Pray nothing change. Ericka my Rep. was more than great. She was wonderful. I will go back. Thanks More
Customer service is excellent. Their service advisor, Alice Parnell, always take care of me and provide answers to all of my questions. Their service advisor, Alice Parnell, always take care of me and provide answers to all of my questions. More
Alice the service rep was detailed in providing exactly what was needed/required for my vehicle. I appreciate the explanation and knowledge. I will return to this location Clear Lake. what was needed/required for my vehicle. I appreciate the explanation and knowledge. I will return to this location Clear Lake. More
Salesmanship at its best! !! I reached out to Sterling McCall Lexus of Clear Lake to purchase a used RX350. My salesman went above and beyond to bring the vehicle to the deale !! I reached out to Sterling McCall Lexus of Clear Lake to purchase a used RX350. My salesman went above and beyond to bring the vehicle to the dealership and had it ready for me to take ownership. I changed my mind at the finance table. My salesman exhibited professionalism and a great deal of resilience. My indecisiveness did not phase Mr. Sisneros at all. I was duly impressed with his entire demeanor during the sales process. This guy exceeded the standard by a long shot. Izzy thank you so much for your perseverance and ensuring I was a satisfied customer. More