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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,355 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,355 reviews

January 05, 2024

Fast and friendly service. Very informative throughout the process. David and team were very helpful and provided my a Uber home. More

by Mniday456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jan 06, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a fast and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

Gracias por toda la alluda del personal, tuve la oportunidad de trabajar con persona de mucha experiencia,gracias. More

by Poncho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johanna
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Jan 06, 2024 -

Sterling McCall Lexus Clear Lake responded

¡Estamos encantados de saber que tuvo una experiencia útil! ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Estamos emocionados de poder ayudarle en el futuro.

Jan 06, 2024 -

Poncho responded

Nuevamente gracias, definatibamente recomiendo a Johanna Becerra..

January 04, 2024

Melissa Crespo was absolutely amazing to work with. I worked with her for 7 months and she patiently waited until I was ready to purchase exactly what I wanted and more! She has become like family! Eve More

by lilbit692
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Crespo
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Jan 06, 2024 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We are thrilled that Melissa provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 03, 2024

Excellent service! Kevin was awesome and my vehicle ready early. He did a great job!! More

by APoulter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jan 04, 2024 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had an excellent experience and that Kevin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 03, 2024

Fred was AMAZING! !! He made car buying process so easy and smooth! He didn't leave until everything I needed to do was completed! More

by Pujapatel86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Forshey
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Jan 05, 2024 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We are thrilled that Fred provided you with an amazing sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 03, 2024

Exceptional customer service! From the moment you walk-in, everyone is welcoming and willing to help address any need you may have. More

by floresjy7
Recommend Dealer
Yes
Employees Worked With
Jack,
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Jan 05, 2024 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 02, 2024

The service is very dependable and on time. Very friendly like family and gives updates More

by Judyshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schonvogel , Peter Miko
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Jan 04, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a dependable experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 02, 2024

Very pleased with this dealership from sales to service they really do exceed my expectations yall have a customer for life here thank yall lexus clearlake More

by Pzuniga1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka
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Jan 04, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 30, 2023

The dealership didn’t meet my expectation while getting my vehicle serviced. The advisor was dismissive regarding the concern I had about my vehicle. The wait time was ridiculous for an oil change. The ent More

by PhantomLex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
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December 29, 2023

Went to the dealership for the 95k service on my Lexus RC F. My Service Advisor Alice Parnell did an outstanding job of keeping me informed throughout my service visit. Highly recommend Lexus Clear Lake More

by Larry Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnell
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Dec 30, 2023 -

Sterling McCall Lexus Clear Lake responded

That's wonderful to hear about your positive experience at Sterling McCall Lexus Clear Lake during your service visit! It sounds like Alice's excellent communication made a significant difference. We appreciate your business. We are excited to help you in the future.

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