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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,430 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,430 reviews

February 13, 2024

Rachel made the entire process so easy. We will definitely consider them in the future! We LOVE our new TX 350!! More

by Kelsi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Feb 16, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for the kind words Kelsi! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 11, 2024

I am pleased with the work a little less satisfied with the update on what was happening but overall very pleased More

by jjones0315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 11, 2024

The dealership was good and they really did their job to fix my car and the oil maintenance More

by sirriyap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 13, 2024 -

Sterling McCall Lexus Clear Lake responded

We're pleased to hear that your dealership experience was positive and that your car and oil maintenance were taken care of. Safe travels!

February 09, 2024

The service went as it was intended to all the repairs were done, and I’m quite happy. Thank you, Sterling Mccall. More

by Tpm_tails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
Feb 13, 2024 -

Sterling McCall Lexus Clear Lake responded

We are delighted to hear that your service experience went as intended, and all the repairs were completed to your satisfaction. Thank you for choosing Sterling McCall Lexus Clear Lake. We appreciate your business and look forward to serving you again in the future!

February 08, 2024

Excellent customer service. I would recommend this dealership to anyone. Staff was pleasant and nice More

by Benard Sparks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Feb 10, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 08, 2024

Very professional and make customers feel very welcomed. 1st rate service. Very friendly and accommodating. More

by Ernestvillarreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Feb 10, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for your positive comments! We're pleased to hear that our team provides professional and welcoming service, making customers feel valued. Being friendly and accommodating is what we strive for. We appreciate your business and look forward to serving you again.

February 07, 2024

Welcoming, professional, timely regarding my appointment, comfortable waiting area with a variety of refreshments , WiFi services More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
Feb 10, 2024 -

Sterling McCall Lexus Clear Lake responded

We're pleased to hear that your experience with us was welcoming, professional, and timely regarding your appointment. It's great that you found our waiting area comfortable, with a variety of refreshments and WiFi services. Thank you for choosing our services, and we look forward to serving you again in the future!

February 07, 2024

Dennis was very accommodating despite coming in without an appointment. He was courteous and respectful. More

by Alfonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Feb 09, 2024 -

Sterling McCall Lexus Clear Lake responded

We're glad to hear that Dennis provided accommodating and courteous service, even without an appointment. We value your feedback. Thank you for choosing our services, and we look forward to serving you again in the future!

February 06, 2024

I received and always receive Excellent, kind and courteous attention and service by Elmer Thank you More

by df.zavala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer
Feb 09, 2024 -

Sterling McCall Lexus Clear Lake responded

Glad to hear that you consistently receive excellent and courteous service from Elmer. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 06, 2024

Excellent customer service as ALWAYS! ! Dean Levos is the best!!! I will not go to any other car dealership. I feel like family when I arrive at the dealership. Everyone smiles and greets More

by lksimmons2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Levos
Feb 09, 2024 -

Sterling McCall Lexus Clear Lake responded

It's wonderful to hear about your excellent customer service experience with Dean. Feeling like family and receiving cheerful greetings contribute to a positive and welcoming atmosphere. We appreciate your loyalty. We're here to assist you. Safe and enjoyable journeys!

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