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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,406 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,406 reviews

December 16, 2023

Service at Sterling McCall Lexus Clear Lake is always stellar! Quick, straightforward, and fair pricing! More

by David Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pressley
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Dec 19, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a stellar experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

The Service department was prompt and efficient. My service rep was very helpful in getting my second key set up. More

by Damian Babin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Dec 19, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a prompt and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

Friendly, prompt Work. A pleasure to work with this dealership! I like the indoor waiting area as Well. More

by rlevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Dec 19, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

Dean was a very reliable advisor for my last visit at Clear Lake Lexus. I was early to my appointment, he was very busy with other customers but kept me informed and got my car works done in a timely mat More

by leepolly
Recommend Dealer
Yes
Employees Worked With
Dean
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Dec 20, 2023 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that Dean provided reliable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Good for anything service and sale person very frog essential happy to be customer good More

by onggiahoustononggiatx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonnaton, kevin
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Dec 14, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 12, 2023

Most of the time good service- I have been a costumer for 23 years - I love my Lexus ! More

by Tfraga376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean and Patrick
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Dec 14, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 10, 2023

Everyone was very friendly and professional. The service manager was very thorough and honest. After our road testing for a week we are certain that all the problems with the vehicle were taken More

by Scott
Workmanship
Recommend Dealer
Yes
Employees Worked With
Woody, Paul
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Dec 12, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

December 10, 2023

It took 140 minutes to get my oil changed, which is way too long, especially when I had a 9am appointment. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane
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Dec 13, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your feedback. I'm sorry to hear that your experience with our service was unsatisfactory. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Jesse Rodriguez Service Director (281) 853-1413 jrodriguez1@Sterlingmccalllexusclearlake.com

December 10, 2023

From start to finish, I’m very pleased with the service I received. Kevin did a great job! More

by theresa.ryholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Dec 12, 2023 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that Kevin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

The service we was very fast. People were extremely polite and kind. It was a good experience. Thanks! More

by Ruslan Baiazitov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
Report | Print
Dec 12, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a fast experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Dec 12, 2023 -

Ruslan Baiazitov responded

Many thanks! So looking forward to our future collaboration😊

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