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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,360 Reviews
Call Dealership (281) 853-1400
View Awards

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,360 reviews

November 04, 2023

The best staff in Houston. Every time we come for service we are treated like family. More

by gabrielriascos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean, Erika and Kevin.
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Nov 07, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

November 04, 2023

Service man was great. Time was good and service was good. No issues with the service More

by Felipe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin martinez
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Nov 07, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Amena is wonderful! She is very knowledgeable and thorough. Great on showing the all the features of the vehicle. More

by SRob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amena Hye
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Nov 07, 2023 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that Amena provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

In dealing with Jhonna, she was very attentive to the needs, great listener,has awesome customer service and went the extra mile to make sure that the sale happened. She (Jhonna) was very knowledgeable More

by Dcroz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonna
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Nov 08, 2023 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We are thrilled that Jhonna provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 03, 2023

We were very pleased with the young man that helped us, sorry I can’t remember his name,but he was very pleasant and helpful and made us feel welcomed. More

by Rosella Owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry this short term memory loss. Can’t recall his name. Please look it up because I want to give him the highest marks possible
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Nov 07, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

A little time consuming, but overall a great experience. It was a pleasure working with Melissa, Rawan and calvin. More

by bettysuesmith
Recommend Dealer
Yes
Employees Worked With
Melissa
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Nov 07, 2023 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We are thrilled that Melissa, Rawan, and Calvin provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 02, 2023

Untrustworthy disrespect the gm is disrespectful the xxxxx lies i would never do business there More

by mike.ware910
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Gm
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November 01, 2023

The staff always takes care in a professional manner Especially Erika who’s my advisor for maintenance More

by cecilio.martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pressley
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Nov 03, 2023 -

Sterling McCall Lexus Clear Lake responded

It's great to hear that the staff, and especially Erika, at the place you visit takes care of your needs in a professional manner. Having a dedicated advisor for maintenance can help ensure a smooth and consistent experience. Thank you for your business!

October 31, 2023

Sterling McCall Lexus never disappoints. My hat is out for the staff especially Kevin Martinez More

by MrHunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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Nov 02, 2023 -

Sterling McCall Lexus Clear Lake responded

It's great to hear that Sterling McCall Lexus Clear Lake has consistently met your expectations and that you're appreciative of our staff, especially Kevin. Your positive feedback is much appreciated, and we are glad to hear that you've had a satisfying experience with us!

October 28, 2023

This dealership is always prompt when they tell you how long the service is likely to take and keeps you updated along the way. I really appreciate that. More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
Report | Print
Nov 02, 2023 -

Sterling McCall Lexus Clear Lake responded

It's great to hear that Sterling McCall Lexus Clear Lake is prompt in providing you with accurate service time estimates and keeps you updated throughout the process. Effective communication and keeping customers informed are important aspects of a positive service experience. Your positive feedback is much appreciated!

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