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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,406 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,406 reviews

December 09, 2023

I love the customer service! Everyone has been so nice and trustworthy! I’m Always satisfied when I leave! Thats why I keep coming back! More

by valleryrose14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Dec 12, 2023 -

Sterling McCall Lexus Clear Lake responded

That's wonderful to hear! Consistently experiencing great customer service and feeling satisfied each time you leave speaks to Sterling McCall Lexus Clear Lake's commitment to excellence. Trustworthiness and friendliness can certainly make a huge difference in choosing where to take your business. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

This dealearship has Superior Service and they do their best to ensure that you leave satisfied! Alice is Phenomenal!!!! More

by Charles Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice, Cheyanne
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Dec 09, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that Sterling McCall Lexus Clear Lake provides exceptional service, especially with Alice! Having a phenomenal experience can make a difference when you're getting your car serviced. We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Lexus of clear lake has been consistent on their quality of customer service and maintenance service. Always a follow up to the customer. Making sure the customer is taking care of and satisfied. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woodey
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Dec 09, 2023 -

Sterling McCall Lexus Clear Lake responded

Consistency in quality customer service and maintenance at Sterling McCall Lexus Clear Lake is fantastic! Our commitment to follow-ups and ensuring customer satisfaction truly sets a high standard for service. We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Experience with the company is very important and I am very grateful. Thank you so much More

by fishinfox1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
. Very good
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Dec 12, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Both sales and service personnel were very friendly, helpful, and pleasant to interact with. Very responsive, answered all of our questions, and made our buying experience very easy. More

by collin.williams1991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Emirler, Kevin (Service Dept.)
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Dec 09, 2023 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear about your positive experience with both the sales and service personnel at Sterling McCall Lexus Clear Lake! Friendly, helpful, and responsive staff can truly enhance the buying experience, making it easier and more enjoyable for customers. We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

This dealership is always first class just like their product! Patrick my service manager is amazing! Always professional and never disappoints. Very satisfied with him and this dealership! More

by sxsess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
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Dec 09, 2023 -

Sterling McCall Lexus Clear Lake responded

It's wonderful to hear about your excellent experiences at Sterling McCall Lexus Clear Lake! First-class service and a great product truly make a difference, and having a service manager like Patrick who is consistently professional and satisfying is invaluable. We appreciate your business. We look forward to assisting you in the future.

Dec 11, 2023 -

sxsess responded

Thank you! Happy Holidays!

December 06, 2023

Fast, efficient, work done correctly. Not asked to do work above what the Lexus manual requires. When I bought car, Lexus sales said to just do what the manual says. Thank you More

by tlane4680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvigel
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Dec 06, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an efficient and fast experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Service is excellent from dean levos who always has my appointment and vehicle ready on time More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean levos
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Dec 08, 2023 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that Dean provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Great experience and Patrick is great. My care looked wonderful when they finished with it. More

by Nanawith8@ aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Dec 06, 2023 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that Patrick provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Great service advice. Elmer Agosto was very knowledgeable of the work for my car.. His patient with me as a customer was excellent. I will look for him because he treat c More

by mvrthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer Agosto
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Dec 04, 2023 -

mvrthompson responded

Very knowledgeable service advisor Elmer Agosto helped me get my car running back right. Had excellent patient with me that I never had before. Yes I will tell everyone about good service at Sterling McCall Lexus Clearlake

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