Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,362 Reviews
Call Dealership (281) 853-1400
View Awards

18160 Gulf Freeway

Houston, TX

77546

Directions

By Type

Showing 1,363 reviews

November 01, 2023

The staff always takes care in a professional manner Especially Erika who’s my advisor for maintenance More

by cecilio.martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pressley
Report | Print
Nov 03, 2023 -

Sterling McCall Lexus Clear Lake responded

It's great to hear that the staff, and especially Erika, at the place you visit takes care of your needs in a professional manner. Having a dedicated advisor for maintenance can help ensure a smooth and consistent experience. Thank you for your business!

October 31, 2023

Sterling McCall Lexus never disappoints. My hat is out for the staff especially Kevin Martinez More

by MrHunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Nov 02, 2023 -

Sterling McCall Lexus Clear Lake responded

It's great to hear that Sterling McCall Lexus Clear Lake has consistently met your expectations and that you're appreciative of our staff, especially Kevin. Your positive feedback is much appreciated, and we are glad to hear that you've had a satisfying experience with us!

October 28, 2023

This dealership is always prompt when they tell you how long the service is likely to take and keeps you updated along the way. I really appreciate that. More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
Report | Print
Nov 02, 2023 -

Sterling McCall Lexus Clear Lake responded

It's great to hear that Sterling McCall Lexus Clear Lake is prompt in providing you with accurate service time estimates and keeps you updated throughout the process. Effective communication and keeping customers informed are important aspects of a positive service experience. Your positive feedback is much appreciated!

October 27, 2023

Kevin Martinez was of great assistance. He explained everything clearly and the process was fast and easy. More

by miguelangelsrt@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Oct 31, 2023 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that Kevin provided great assistance and explained everything clearly, making the process fast and easy. Knowledgeable and efficient staff can greatly enhance the overall customer experience. Your feedback is valued!

October 26, 2023

Excellent customer service fast friendly service. Excellent customer service. Fast friendly customer service. Excellent service More

by Joe Deleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Oct 31, 2023 -

Sterling McCall Lexus Clear Lake responded

It's great to hear that you experienced excellent customer service and found the service to be fast and friendly. Excellent service and friendly staff can make a significant difference in your overall experience. Your positive feedback is valued!

October 25, 2023

The maintenance service I received today was great. My service advisor Ms. Alice Parnell was very patient and professional . More

by Donald Haynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnell
Report | Print
Oct 31, 2023 -

Sterling McCall Lexus Clear Lake responded

We glad to hear that you had an excellent customer service experience with friendly staff who answered all your questions and provided you with a ride. Providing such assistance and ensuring customer satisfaction is crucial for any business. Thank you for sharing your positive experience!

October 25, 2023

Great service as always, top notch. Alice always goes out of her way to make sure your taken care of and well informed through the whole process. More

by Ppursegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice
Report | Print
Nov 02, 2023 -

Sterling McCall Lexus Clear Lake responded

It's wonderful to hear that you received great service and that Alice always goes out of her way to ensure you are well taken care of and informed throughout the process. Having a service advisor who is attentive and informative can greatly enhance the service experience. Your positive feedback is much appreciated!

October 25, 2023

Organized, clean, professional, thorough, effective, efficient, professional , welcoming, supportive, super, friendly, pleasant, great, excellent, good environment More

by Carl M. BURSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer
Report | Print
Oct 31, 2023 -

Sterling McCall Lexus Clear Lake responded

It's clear that you had a very positive experience at Sterling McCall Lexus Clear Lake, and your descriptions include words like organized, clean, professional, thorough, effective, efficient, welcoming, supportive, super, friendly, pleasant, great, excellent, and a good environment. Your detailed feedback paints a picture of a well-run and customer-centric establishment. Your feedback is valued!

October 24, 2023

Nice people working around , Excellent Mechanic they know what they doing make customers happy, they need get a raids More

by Alan Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martinez Careon
Report | Print
Oct 31, 2023 -

Sterling McCall Lexus Clear Lake responded

It's great to hear that you had a positive experience with the mechanics and staff at your service center. Quality service that makes customers happy is indeed important. Your input can help others make informed decisions about their service choices. Thank you for your review!

October 23, 2023

David Wurman in Service Department is top notch. Cannot go wrong with having David assist you for any service needs. More

by Lexus Enthusiast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
Report | Print
Oct 25, 2023 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that David in the Service Department is top-notch and that you highly recommend him for any service needs. Having a dedicated and reliable service advisor like David can make a significant difference in ensuring your vehicle's maintenance and repair needs are met. Your positive feedback and recommendation are appreciated!

1
...
91
92
93
...
137