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Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.9
1,903 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,903 reviews

August 27, 2026

The building was very clean and the staff were very helpful and friendly. Lots of cars on display to view and test drive. More

by nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dung Truong
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August 24, 2026

My usual advisor was unavailable as I had a sudden issue. Thankfully Gretchen was able to assist and took excellent care of me. More

by AV10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gretchen W
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August 21, 2026

I expressed my frustration to sales person and dealership trade-in offers that were heavily undercut and was told it appeared to be a mistake because I was listed as SALE ONLY BUT CEASAR WOULD CORRECT TO TRA More

by richwhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caesar
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August 20, 2026

The service was great and quick. . Beautiful waiting area and complimentary snacks. Very nice advisor. More

by Jeanbren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnell
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Aug 21, 2026 -

Lexus Clear Lake responded

Hi Jeanbren, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2026

Alice is wonderful to work with! ! She is a great advisor and pays attention to details! Always pleasant! Ty for your hard work Alice! I appreciate it. More

by Jes Samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnell
Print
Aug 20, 2026 -

Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Clear Lake. We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2026

Very professional and honor their word about service and pricing. Really appreciate the car wash. More

by Atkinson.family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gretchen Waddell
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Aug 20, 2026 -

Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 19, 2026

Good customer interaction and great service. Smooth transition when requested a loaner during the service. Also, no hidden fees with visit. More

by sunnypie24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The loaner consultant was great as well.
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August 18, 2026

The dealership is pleasant and clean. I can alsways get to speak to a real person. More

by katchong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
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August 18, 2026

Walked right in got the assistance my wife and i was looking for. Merlyn Rodriguez did a great job with the assistance we were able to provide. More

by Gregwilson229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merlyn Rodriguez
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August 17, 2026

Clear lake Lexus service makes you feel like family they really try to do a good job but i think they are limited with mechanics they want to be technicians and just trobleshoot with computers and do not tr More

by Sam T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not remembered
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