Lexus Clear Lake

I made an appointment on Saturday to have my front tires replaced. Since I live a good distance away, I always get an early appointment and wait at the dealership. Once I get to the dealership, I spoke with replaced. Since I live a good distance away, I always get an early appointment and wait at the dealership. Once I get to the dealership, I spoke with my service consultant, Dennis Holmes who suggested tires that would last longer, I agreed. He looked in the system and the tires were in stock so, I went into the waiting area to patiently wait. After waiting a couple of hours, Mr. Holmes came in the waiting area to first apologize for the delay, but to also informed me that the tires were not there and the computer system was incorrect. He said he would order them, but they wouldn’t be in until Monday, meaning I would have to bring my car back, he gave a a time and told me to bring it back to him. After a little discussion, I agreed to return on Monday. On Monday morning I returned, asked for Mr. Holmes, not only did he ensure that the tires were there, but made sure I had a loaner vehicle. Additionally, had my car detailed and filled my gas tank. Dennis Holmes went above and beyond to ensure that my time wasn’t wasted, but also provided exceptional customer service. Whenever I bring my car in for service, I will forever request Dennis Holmes as my service consultant. Top tier customer service and professionalism. I will recommend him to all my friends and family who have their cars serviced as Lexus Clear Lake. More

I recently relocated from Ohio to Texas, and working with Mike Steele at Lexus Clear Lake was truly an outstanding experience from start to finish. Relocating can be stressful enough, but Mike went above and Mike Steele at Lexus Clear Lake was truly an outstanding experience from start to finish. Relocating can be stressful enough, but Mike went above and beyond to make my car-buying process seamless and stress-free — even from hundreds of miles away. Before I even arrived in Texas, Mike took the time to listen carefully to what I wanted and found me the exact car I had been envisioning. He kept me updated every step of the way, handled all the details with professionalism and care, and somehow managed to have everything ready in record time for my arrival. When I got to the dealership, the process was effortless — the car was spotless, perfectly detailed, and exactly as promised. Mike’s genuine kindness, communication, and dedication to his clients really stood out. It’s rare these days to encounter someone who combines professionalism, integrity, and heart the way he does. I’m beyond thrilled with my new Lexus and so grateful to Mike and the entire Lexus Clear Lake team for making this such a smooth and memorable experience. If you’re looking for someone who truly takes pride in delivering exceptional service, I highly recommend asking for Mike Steele — he’s the best! More

Very nice dealership. Service advisor was very helpful and took care all my concerns. I like how they update you on your phone with a video. Service advisor was very helpful and took care all my concerns. I like how they update you on your phone with a video. More

Love this place so good everything. Thank you Alberto you did an awesome job as all of you do. The best place ever Thank you Alberto you did an awesome job as all of you do. The best place ever More

Best customer service I have ever had since going since 2009 Cheyenne was so helpful. 2009 Cheyenne was so helpful. More