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Lexus Clear Lake

Houston, TX

4.8
1,633 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,633 reviews

November 05, 2025

Great customer service. Top quality service department. Attention to detail I couldn’t imagine getting better care anywhere else More

by Robertebeberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee
Nov 05, 2025 -

Robertebeberg responded

Thank you

November 04, 2025

Front brakes needed work. Great service experience. Ashley and Fidel always very helpful and accommodating. Thank you More

by Pmiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Fidel
Nov 05, 2025 -

Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Clear Lake! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2025

Purchase of my Lexus was very easy. RACHEL did a great job taking care of the whole transaction. FINANCE person was also easy to work with explaining everything. I think the whole proce More

by Put_man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RACHEL
Nov 05, 2025 -

Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Clear Lake! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2025

I purchased a new Lexus; the whole process was great. My Salesperson Rachael Rosen did a great job making it easy. The Finance person was great explaining everything making the purchase easy. The trade i More

by Put_man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachael Rosen
Nov 05, 2025 -

Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Clear Lake! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2025

Excellent customer service, communcation and transparency from Daniel in sales to Ronnie in finance. 5 stars More

by rwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Smith and Ronnie Harris
November 01, 2025

I drive an hour away just to have my car serviced at the Lexus Clear Lake location because the customer service is always outstanding. Josh is my go to service advisor. He’s knowledgeable and truly goes abo More

by kim.pherigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 03, 2025 -

Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2025

Gretchen the service advisor was very professional and thorough. The service was provided in a timely manner and everything was done as asked. Great job!! More

by sharonktemplin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gretchen
Oct 31, 2025 -

Lexus Clear Lake responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Clear Lake. If you have any further questions, please don't hesitate to reach out!

October 31, 2025

I always get great services at Lexus Clear Lake dealership! I will come back for my next oil change More

by Da
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee
Nov 02, 2025 -

Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 30, 2025

Alberto was great in communicating with me, even before the store opened. He also took the time to review all of the features on the car. More

by Renegade777
Recommend Dealer
Yes
Employees Worked With
Alberto Salazar
Oct 31, 2025 -

Lexus Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Clear Lake. If you're ever in need of more help, please let us know!

October 29, 2025

My service person was friendly he gave updates on my vehicle in a timely manner, I did not have to wait very long for my vehicle to be ready. More

by tofkjop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
Oct 30, 2025 -

Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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