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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,756 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,756 reviews

March 30, 2024

Super service and maintenance. They really take care of their customers. They make you feel special! More

by cchunt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres, Anthony Scala
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Apr 04, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a super experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

Excellent service center - professional, courteous and punctual. Got a loaner and my car was ready within a few hours. Most highly recommended. More

by nmzach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
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Apr 04, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 29, 2024

Service was great every time everyone was so nice and informative and would recommend this dealership More

by Jaharrison55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Apr 04, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 29, 2024

George Ross was the person who helped us during the process. Very good service from him. The facility is nice and clean too. More

by lr1931
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Ross
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Apr 04, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that George provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 29, 2024

Hunter is our advisor and he takes a good care of us. Good job Lexus , good job Hunter 👍👍 More

by Christie
Recommend Dealer
Yes
Employees Worked With
Hunter
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Apr 04, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Hunter provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 29, 2024

Excellent concierge service! Welcoming, respectful positive environment felt like family valued my time quick follow up More

by R_yamaha_6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Apr 04, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 29, 2024

Always willing to help and the people are very professional. It is also clean and you don’t feel like you are a number. More

by Scott.follmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 04, 2024 -

Sterling McCall Lexus responded

It's great to hear that you've had positive experiences at the dealership! We strive to provide a welcoming and professional environment for our customers, where everyone feels valued and not just like a number. Thank you for your kind words. We're here to ensure your continued satisfaction with our services.

March 28, 2024

I recommend this dealership to everyone. They really went above and beyond to help me with my vehicle and address all my concerns and they had my best interest in mind. Thank you Sterling Mc More

by S Razavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Garcia
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Apr 04, 2024 -

Sterling McCall Lexus responded

You're welcome! We're thrilled to hear that you had a great experience at Sterling McCall Lexus and that we were able to address all your concerns while keeping your best interest in mind.

March 28, 2024

I had a good experience- Work was done and completed on time and my service advisor MR MARCOS, was great - More

by Nauroz Dossa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MR MARCOS
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Apr 03, 2024 -

Sterling McCall Lexus responded

Thank you for sharing your experience! We're glad to hear that your work was completed on time and that Mr. Marcos provided you with great service as your advisor. We appreciate your feedback and your business!

March 28, 2024

They have , knowledgeable people. in service department , great place. They solve car problem right away More

by Minish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Parra (Service Department )
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Mar 30, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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