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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,760 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,760 reviews

March 20, 2024

Justin is the best! He caught something that I forgot about. He answers all my questions and helps me so much!! More

by Kirksey _1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 22, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Justin provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 20, 2024

Great work and great service by my advisor. I’d like to say he did the job very well More

by rajahxali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Mar 22, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

Class act . ..They go above and beyond and have all your needs and answer all your questions.... More

by rb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelece Campbell
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Mar 22, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a class act experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

Whenever I come to sterling mccall lexus, I always make my appointment with EJ. He never fails me and always explains to me the things that are going on with my car, despite how busy things get. Thank you More

by stephanie.huynh02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ
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Mar 22, 2024 -

Sterling McCall Lexus responded

Thank you for sharing your positive experience with EJ at Sterling McCall Lexus! We're glad to hear that he consistently provides helpful and honest service, even during busy times. We look forward to your next visit!

March 19, 2024

Advisor was very helpful, knowledgeable, and got my vehicle serviced in a timely manner! Highly recommend my advisor, Kinley for next service! 👌 More

by Bryan S.
Recommend Dealer
Yes
Employees Worked With
Kinley
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Mar 21, 2024 -

Sterling McCall Lexus responded

Thank you for sharing your experience with us! We're thrilled to hear that Kinley provided you with excellent service, and we appreciate your recommendation. We look forward to serving you again in the future!

March 19, 2024

I just wish I had been advised to wait until after the inspection was done before committing to reccomended services that could have waited. More

by cynthiaham7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Mar 21, 2024 -

Sterling McCall Lexus responded

We appreciate your feedback and apologize for any inconvenience caused. We always strive to provide transparent and helpful service to our customers. Your input is valuable to us. Thank you for bringing this to our attention, and we look forward to serving you better in your future visits.

March 19, 2024

Excellent server, Good facilities and very helpful and courteous staff . Randy was very helpful and courteous More

by l_bansal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Mar 21, 2024 -

Sterling McCall Lexus responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 18, 2024

Great, nice, wonderful customer service. Friendly staff, nice facilities, job finish in time for me More

by tuanthitran281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malone Romero
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Mar 20, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 18, 2024

So carefully whit they customers i loved how they take care about us im goin back soon More

by cajefers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
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Mar 20, 2024 -

Sterling McCall Lexus responded

That's wonderful to hear! We're glad you felt well taken care of at our dealership and that you plan to return soon. We're here to help and ensure your continued satisfaction with our services!

March 18, 2024

Excellent service and Jimmy is the best salesman. Documentation was smooth and very transparent. I would recommend business with the dealership. More

by Uaeforever
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Mar 20, 2024 -

Sterling McCall Lexus responded

That's wonderful to hear! We're delighted that you had an excellent experience with Jimmy as your salesman and that the documentation process was smooth and transparent. Thank you for recommending our dealership. We're here to assist you!

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