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Sterling McCall Lexus

Houston, TX

4.8
1,827 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,827 reviews

April 26, 2025

The service department is excellent. Steven Silva is amazing. In my opinion the best rep. More

by mssmothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Silva
Apr 28, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be supportive during your experience here at Sterling McCall Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

We purchased Lexus GX 460 remote from Seattle. We found the interaction with This team to be phenomenal to say the least. Every step of the transaction was a breeze. they even sent us a picture of More

by Scott Owen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Too many to list. Every single person we worked with was amazing all the way up to the GM., Ray Villarreal, Mylinh Tran-Salazar
Apr 28, 2025 -

Sterling McCall Lexus responded

Hi Scott, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2025

This was the 30 day check up on my new car. I was in and out in leads than an hour! They did great! More

by Jimmymcdonald009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Apr 28, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2025

Steven is very dedicated and professional individual. He has a great understanding of what needs to be done to ensure the satisfaction of the customers More

by tavahidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 28, 2025 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

The service is good. The location is convenience. It is easy to schedule an appointment. More

by Jeanniec8818
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt torres
Apr 28, 2025 -

Sterling McCall Lexus responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2025

Excellent customer service. Everyone is very friendly and knowledgeable. Quick turnaround time for car repairs. I love the complimentary car wash service. More

by keshonda.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Apr 28, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2025

I just wanted to take a moment to share how wonderful my experience was at Lexus, all thanks to Stevie. He was absolutely amazing—professional, kind, and incredibly helpful throughout the entire process. I’ More

by daniivala96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie , Ray Villarreal, Mylinh Tran-Salazar
Apr 28, 2025 -

Sterling McCall Lexus responded

Hi, thanks for your praise and kind comments about Stevie. Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2025

Justin always comes through! What a credit to Sterling McCall Lexus. He explains things, with diagrams if needed, sets accurate expectations, and goes the extra mile in so many More

by ala2800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Apr 28, 2025 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2025

Service is always great and Marlon always exceeds my expectations. Reason why we coming back for a new vehicle here. Good job More

by Mario Ariza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Apr 28, 2025 -

Sterling McCall Lexus responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

April 24, 2025

This is such a great dealer, the staff is professional and very helpful/informative. I will definitely recommend this dealer to anyone else. More

by Riki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero, Holly Kaminga
Apr 27, 2025 -

Sterling McCall Lexus responded

Hello Riki, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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