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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,782 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,782 reviews

November 18, 2023

Kinley was very nice and helpful. Your are very trustwordy.. Service area customer launge was very good. More

by metinekren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinely, Mylinh Tran-Salazar
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Nov 21, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Kinley provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Customer service is A1 randy is very knowledgeable about his job and making sure the customer is happy and satisfied More

by vcalliganjr
Workmanship
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
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Nov 21, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had an A-1 experience and that Randy provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Excellent service to find the problem. Kind and courteous! Awesome dealership! They go the extra mile on services. More

by Stefano469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service department
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Nov 21, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

The best Lexus Service department in the US, My Service Rep.- Matt Torez did a fantastic job, my entire family will be back to service our fleet of Lexus car at Sterling McCall Lexus!!!!!! More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
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Nov 18, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Matt provided fantastic assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Service was on time and at the price quoted my dealer representative was very good about keeping me informed and showing me where I could be comfortable during the service More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
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Nov 18, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

They management need to improve due to their staffs during maintenance once completed must be reviewed the item then release to clients. More

by Jenn-maw Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
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November 16, 2023

Second time I’ve taken my car in for an oil change and they’ve recommended other services that were NOT needed.The first time they recommended services and I hadn’t even reached the required recommended m More

by Streetwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names
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November 16, 2023

Great place. My advisor was super helpful and kept me up to date throughout the service. More

by Ttrand25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Udall
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Nov 18, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Easy in easy out. No problems. Easy in easy out. No problems Easy in easy out. More

by Waynejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Ruiz
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Nov 16, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Nathan took great care of me while I was there. Made the whole process pleasing. More

by khangiswilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Mccarter
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Nov 16, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Nathan provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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