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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,781 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,781 reviews

November 13, 2023

Hai is knowledgeable and efficient to handle the whole process. We don’t have any negative experience More

by Aabbmother
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai
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Nov 15, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Hai provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 13, 2023

Grant has always been our outstanding service consultant since we bought the 2020 NX300H back in April. Thanks for the professionalism, care, and timeliness. More

by Bradford Stephen Kyle
Service Time
Recommend Dealer
Yes
Employees Worked With
Grant Walker
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Nov 15, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Grant provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 12, 2023

Good service Detail information Good customer service Neet and clean On time attendant Good in all More

by Joy_moly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Nov 14, 2023 -

Sterling McCall Lexus responded

It's wonderful to hear that you had a positive experience at Sterling McCall Lexus with good service, detailed information, excellent customer service, cleanliness, and punctuality. Thank you for your business, and we look forward to serving you again in the future.

November 11, 2023

Excellent service from Nathan McCarthy from the service department today. Courteous personnel and great customer service. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarthy
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Nov 14, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had an excellent service experience at Sterling McCall Lexus, especially with Nathan from the service department. Courteous personnel and great customer service can greatly contribute to a positive experience. Thank you for your business, and we look forward to serving you again in the future.

November 11, 2023

Everything was fine . They fixed the problem right away, and was done at expected time limit. More

by elizabethnyarko353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
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Nov 14, 2023 -

Sterling McCall Lexus responded

It's great to hear that your experience at Sterling McCall Lexus was positive and that they were able to fix the problem promptly, meeting your expected time limit. Efficient service and prompt problem resolution contribute to a satisfying customer experience. Thank you for your business, and we look forward to serving you again in the future.

November 10, 2023

Very impressed with the professionalism and keeping me informed on my repairs. Ashley was great! More

by OZ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Udall
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Nov 11, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 10, 2023

Customer service with Randy was awesome. . he knew his business and contacted my extended warranty to have my issues covered.. More

by sandykucera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Nov 12, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Randy provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Service is fantastic, the Service Rep Kevin Bayer really knows his stuff and he is very responsive to the customer’s needs. More

by Bob&Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Nov 12, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a fantastic experience and that Kevin provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Jeff was very hands on and pleasant I’m from Miami and new here it’s a little different here far as putting the gas back and keeping a extra day of the loaner prices are ludicrous but other than that very More

by Kunkillya Toombs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
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Nov 11, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

November 08, 2023

Excellent service. Nice dealing from service person Josh. Met all my needs. Eady to get appointment and got tiimely return. More

by rbx177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
Report | Print
Nov 10, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

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