Lexus of Southwest Houston

I had a great experience today with Jose. He was very knowledgeable and took the time to explain the service and recommendations in a clear and honest way. The whole process was smooth and ef He was very knowledgeable and took the time to explain the service and recommendations in a clear and honest way. The whole process was smooth and efficient. I truly appreciate his professionalism and customer care. Highly recommend Jose if you’re coming here! More

Scheduling service was easy and was completed within the estimated time. Car wash was appreciated. Marlon kept me appraised as service was being performed. Wouldn't take my Lexus any where else for service. estimated time. Car wash was appreciated. Marlon kept me appraised as service was being performed. Wouldn't take my Lexus any where else for service.. More

I’m having luck with the Service advisor Stephanie N. She did a great job in keeping me updated and the process of getting my car fixed. The service was kinda long due to the part not being in stock. T She did a great job in keeping me updated and the process of getting my car fixed. The service was kinda long due to the part not being in stock. The loaner car made up for it. So this last experience was pretty good. More

Great customer service great communication always go to Lexus of Southwest Houston for all my service needs. Never had a bad experience. Lexus of Southwest Houston for all my service needs. Never had a bad experience. More

Francisco was taking time and explaining the services needed for my vehicle. Thank you very much! needed for my vehicle. Thank you very much! More

Making and changing the appointment was extremely easy and efficient. The service personnel were thorough detailed in explaining the work to be done and the cost and efficient. The service personnel were thorough detailed in explaining the work to be done and the cost More

It did take a bit for the financing part but Julie was knowledgeable and efficient! knowledgeable and efficient! More

Jose is very professional and proactive. He keeps me updated, gives me the options. Thank you, He keeps me updated, gives me the options. Thank you, More

The service department, service advisor Jon’s professionalism, and attention to detail are excellent. They have a nice setup including work stations and areas for kids that clients can work at wh professionalism, and attention to detail are excellent. They have a nice setup including work stations and areas for kids that clients can work at while waiting for completion of their car service. More