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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,750 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,750 reviews

August 30, 2023

Everything wenT good , only have to wait a little for someone to ask if I need service More

by Fbbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj
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Sep 04, 2023 -

Sterling McCall Lexus responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

August 29, 2023

David Cortes gave Excellent Customer Service & this deslership is awesome & i will continue servicing my car here More

by mimapipo1972@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes
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Sep 01, 2023 -

Sterling McCall Lexus responded

Thank you for choosing Sterling McCall Lexus! It was our pleasure to take care of your automotive needs. We want to thank you for acknowledging David and his dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

August 29, 2023

Quick and smooth service. Waiting area is clean and nice. Service advisor let you know up to date I formation and give estimates of service appt. More

by Girlmel20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Panalez
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Aug 31, 2023 -

Sterling McCall Lexus responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 28, 2023

The dealership is known for providing Excellent service. The service advisor, Kevin is great and very professional More

by olug2124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Sep 01, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for Kevin! We are excited to hear that we were able to provide you with an enjoyable experience!

Sep 01, 2023 -

olug2124 responded

I want to add that Sterling McCall Lexus provides excellent service such as: 1. Good diagnosis 2. Excellent logistics assistance with loaner vehicles 3. Knowledgeable and kind service advisor such as Kevin

August 27, 2023

Great customer service. Professional, clean!, clean!, clean!, organized, nice, and friendly. I love the choices of waiting area's throughout the building. I love drivin More

by Rabbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Gathercole
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Sep 10, 2023 -

Sterling McCall Lexus responded

Thank you for choosing Sterling McCall Lexus! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 26, 2023

Excellent service, always reliable. Nathan was very knowledgeable and respectful. Waiting lounge is welcoming with refreshments. More

by mbford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Aug 30, 2023 -

Sterling McCall Lexus responded

Thank you for choosing Sterling McCall Lexus! It was our pleasure to take care of your automotive needs. We want to thank you for acknowledging Nathan and his dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

August 26, 2023

Always a great experience. My vehicle comes out looking and running like it is brand new. More

by OSUgrltx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Aug 30, 2023 -

Sterling McCall Lexus responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Sterling McCall Lexus! We appreciate your business!

August 26, 2023

Anthony was great. Very easy to get in see the car we wanted and purchase More

by Clay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
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Aug 30, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 26, 2023

You can’t beat the service at Sterling McCall Lexus! They also keep you informed and stick to their promise on the time service will take. More

by rbrown267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Garcia, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Sep 06, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 25, 2023

Everything is good, the only thing is the technician couldn’t find the problem of my car More

by Danvi1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Ruiz
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Aug 30, 2023 -

Sterling McCall Lexus responded

Thank you for sharing your comments. I am sorry to read that we were unable to identify a problem with your vehicle. I am unable to locate your vehicle records with the information in the review. Please contact me at 713-995-2621. I will be happy to investigate our technician’s findings. Larry Miller Service Director

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