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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,953 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,953 reviews

May 28, 2025

I was extremely satisfied with the service experience. Everything was handled efficiently, and the process was smooth from drop-off to pick-up. More

by aasmanaveed
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 29, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 28, 2025

I love Sterling McCall , I am always treated with so much kindness and care. Shout out to Kevin Bayer he is the best! More

by bree.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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May 30, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2025

Have always had a very good experience with bringing my vehicles in for scheduled servicing at Sterling McCall Lexus More

by ctheccanat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes, Ray Villarreal, Mylinh Tran-Salazar
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May 30, 2025 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 28, 2025

They elped out finding issues and very professional. Recommend this dealership to anyone any time. More

by amwadime11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Page
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May 30, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2025

Kevin was extremely thorough. He went above and beyond my expectations. He will be my consistent service rep. From now on. Thanks! More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 29, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2025

Kelly is a great Service Advisor! She explained well what services were needed and she helped reduced my costs. More

by brendajjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
May 30, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2025

Love going here and getting the red carpet treatment. The customer service is always impeccable. More

by virgie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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May 29, 2025 -

Sterling McCall Lexus responded

Hello Virgie, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2025

I enjoyed the friendly individuals working and the gentleman helping us Mr. Kevin Martinez. He was extremely thorough and very helpful. More

by Bpwill10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
May 30, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2025

My advisor did a great job today! However, I was told that my first 4 maintenance appointments would be free when I purchased my vehicle. That did not turn out to be true. More

by debj
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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May 29, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2025

The service and the advisor Mr. Peel was great. 20,000 mile maintenance was done on my 2024 Lexus UX250h. Thank you! More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jeffery Peel
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May 30, 2025 -

Sterling McCall Lexus responded

Hi Manny, thank you for your kind review; we are happy to pass along your comments to the Peel here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

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