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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
2,110 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,110 reviews

February 08, 2024

My service adviser Matthew P was wonderful. He helped me every step of the way. I appreciate that. More

by Aubrey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew P
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Feb 10, 2024 -

Sterling McCall Lexus responded

Thank you for your positive feedback about Matthew, your service adviser! We're thrilled to hear that he was wonderful and helped you every step of the way. Your appreciation means a lot to us. We appreciate your trust in our services and look forward to serving you again.

February 06, 2024

Superb service department goes above and beyond customer expectations and with reasonable pricing. I have purchased and leased multiple vehicles here for over 20 + years. More

by JT25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Dupuis. Larry Miller
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Feb 09, 2024 -

Sterling McCall Lexus responded

It's wonderful to hear about your long-term positive experience with the service department at our dealership. Establishing such a relationship over 20+ years reflects the commitment to excellent service and customer satisfaction. Safe travels, and thank you for your loyalty!

February 06, 2024

Great dealership and my service person Kevin Bayer is wonderful. Takes great care of me and my car!!!! More

by Srgrenader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Feb 09, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Kevin provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 05, 2024

Very professional no pressure to buy. Wonderful experience. Would strongly recommend this dealership to family or friends. More

by Glennmorris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farzan
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Feb 09, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 04, 2024

The sales associate got back to me when the car I wanted price decreased. He also is available when I have questions about my Lexus More

by None
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
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Feb 08, 2024 -

Sterling McCall Lexus responded

That's great to hear! It sounds like you have a responsive and helpful sales associate. If you have any more questions or if there's anything specific you'd like assistance with, feel free to let me know. We are here to help!

February 03, 2024

Friendly and professional. It’s a big operation, however Sterling McCall has the process well organized. More

by GXluv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Feb 08, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 03, 2024

Great service and friendly staff would definitely recommend. Hunter took care of my vehicle. Ask for him. More

by M DHANANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Feb 04, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 03, 2024

First class dealership. Prompt service & always with a smile. Very nice amenities & very clean restrooms. More

by Jackie Barron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Feb 04, 2024 -

Sterling McCall Lexus responded

Thank you for the kind words! We're delighted to hear that you had a first-class experience with prompt service and smiling faces. We strive to provide a comfortable environment, and we appreciate your positive feedback on our amenities and clean facilities. Safe and happy driving!

February 02, 2024

They are the best. They are great people to deal with.Most of all I thank my service advisor Mathew is always very helpful and respectful. He get the job done. I also e More

by katisawilliams08
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mathew
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Feb 08, 2024 -

Sterling McCall Lexus responded

We're thrilled to hear that you consider us the best and that you've had a positive experience with the team at the dealership. It's great that your service advisor, Mathew, has been helpful and respectful in ensuring your satisfaction. Enjoy your drives in your Lexus. Thank you for choosing us!

February 02, 2024

Great experience, however, we stayed for hours before everything was finalized. Financial department was awesome. More

by Dr. Onyirioha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Cano was amazing
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Feb 02, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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