Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,922 Reviews
Call Dealership (800) 256-6225
View Awards

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,922 reviews

October 28, 2023

First time here. Kinley was awesome! I she was quick and very helpful! Waiting area was very nice! I’ll be coming back! More

by Linda Boualiane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
Report | Print
Nov 01, 2023 -

Sterling McCall Lexus responded

Having a first-time experience that's awesome with a quick and helpful service advisor like Kinley is a positive introduction to Sterling McCall Lexus. We are delighted to hear that you'll be returning. Thank you.

October 28, 2023

Friendly, and having breakfast served is a nice touch. Justin was great and overall experience was great. More

by allisonbhudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Oct 31, 2023 -

Sterling McCall Lexus responded

We are glad to hear that you had a friendly experience and enjoyed the added touch of having breakfast served. It's also great to know that Justin was a positive part of your visit. Your feedback is appreciated!

October 28, 2023

Kevin did superb job as always and is very kind and gives me helpful updates More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Oct 31, 2023 -

Sterling McCall Lexus responded

We are delighted to hear that Kevin did a superb job and consistently provides you with helpful updates. Having a service advisor who is kind and keeps you informed is valuable for a positive service experience. Your positive feedback is greatly appreciated!

October 27, 2023

Marlon Romero is your must see service tech! Ask for him next time you stop in for Lexus service More

by Eric C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Oct 31, 2023 -

Sterling McCall Lexus responded

It's great to hear that Marlon provided you with exceptional service at Sterling McCall Lexus! Service technicians like Marlon can make a significant difference in ensuring your vehicle is well taken care of. Safe travels, and thanks for recommending Marlon!

October 26, 2023

As has become customary, quality and personalized service from trusted and quality people. As good as it gets. More

by WC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Oct 31, 2023 -

Sterling McCall Lexus responded

We are delighted to hear that your visit to the service department went smoothly, and your service advisor provided helpful assistance. Safe travels!

October 24, 2023

I feel this is the best dealership opens down. My car is always in and out. I'll be back as usual, thank you, Matthew Torres! More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Torres
Report | Print
Nov 01, 2023 -

Sterling McCall Lexus responded

It's wonderful to hear that you consider Sterling McCall Lexus the best and that your car is serviced efficiently. Your plan to return speaks volumes about the quality of service provided. Thank you for mentioning Matthew, who played a role in your positive experience. Thank you!

October 24, 2023

Friendly , good service , staff cute and enthusiastic in their work, high sense of responsibility, full consultation . More

by thanhtung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Report | Print
Oct 31, 2023 -

Sterling McCall Lexus responded

It's wonderful to hear that our staff is friendly, provides good service, and is enthusiastic. A strong sense of responsibility and thorough consultation are important attributes of a positive customer experience. Your feedback is greatly appreciated!

October 24, 2023

Magnificent attentiveness and care for the customer. Really enjoyed looking at such efficiency. Roley top salesman to go to. More

by Joaquinmsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roley
Report | Print
Oct 31, 2023 -

Sterling McCall Lexus responded

It's wonderful to hear that you had a great experience with the attentive and customer-centric service you received, especially from the salesman Roley. Efficiency and personalized care can make a significant difference when it comes to car buying and overall satisfaction. Thank you for sharing your positive experience!

October 24, 2023

Very good service, attentive and responsive. Provided me with information related to my scheduled mileage service. More

by Acbarron1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Millet
Report | Print
Oct 24, 2023 -

Acbarron1945 responded

Good service as usual. Keep hitting them straight!

October 23, 2023

The salesman was great. The transition from a lease to a purchase was smooth. The service representative and the finance agent was informative. It was an overall great exper More

by icv_prince
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mose
Report | Print
Oct 25, 2023 -

Sterling McCall Lexus responded

We are pleased to hear that the salesman, the transition from a lease to a purchase, the service representative, and the finance agent all contributed to an overall great experience for you. A smooth transition and informative support are important aspects of the car-buying process. Your positive experience is valued!

1
...
149
150
151
...
193