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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,849 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,849 reviews

September 02, 2023

Number 1 service team - my service rep, Justin Page / is amazing. He is always making sure I receive top quality service and always explain the receive why it’s need. More

by Sunshinemarigold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Page
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Sep 09, 2023 -

Sterling McCall Lexus responded

We are thrilled that Justin provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 02, 2023

Convenient location. Friendly, helpful, knowledgeable salesman and staff. Service department is excellent, too. Comfortable waiting area. More

by Jmaher99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Did not contact
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Sep 06, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 01, 2023

Considerate service for customer. . even on a busy day, the service was completed on time. More

by Clbian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Sep 06, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 01, 2023

Salesman (Danh Nguyen) was fantastic. Waiting almost an hour for finance was not a great experience. Once we worked with finance it was great. More

by dianeleetaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelece Campbell
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Sep 06, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Danh provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 01, 2023

Always great service and courteous staff. They keep you informed at all times. Love going there. More

by Virgie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Sep 06, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Sep 08, 2023 -

Virgie responded

Ron Gathervole took his time to help me and was very patient and kept me informed and my stay was not as long as he said it would be. Even though I never mind just hanging out there since it’s always pleasant and they take good care of you.

August 31, 2023

They seem to be organized and efficient. David and staff were very friendly. I plan on returning in the future. More

by luevanojoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Sep 04, 2023 -

Sterling McCall Lexus responded

Thank you for acknowledging David! It is always great to hear when one of our associates is acknowledged for his professionalism. We appreciate the Five-Star review. We look forward to assisting you again.

August 30, 2023

...excellent sales and tremendous service. Joshua Garcia and Paul Zapata are on top of their game. More

by leonetj1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai Nguyen
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Sep 02, 2023 -

Sterling McCall Lexus responded

Thank you for acknowledging Joshua and Paul! It is always great to hear our associates recognized for their professionalism. We appreciate the Five Star review! We look forward to assisting you again.

August 30, 2023

I have always been satisfied with the professionalism and customer service that I have received at Sterling McCall’s service department. They also keep me updated on my car’s progress, which I appreciate. More

by Michelle Reedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Sep 10, 2023 -

Sterling McCall Lexus responded

Thank you for choosing Sterling McCall Lexus! We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. We look forward to the opportunity to serve you again!

August 30, 2023

Everything wenT good , only have to wait a little for someone to ask if I need service More

by Fbbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj
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Sep 04, 2023 -

Sterling McCall Lexus responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

August 30, 2023

Super helpful and knowledgeable staff that we dealt with during the purchase of our vehicle More

by Taso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rock Brailsford
Report | Print
Sep 04, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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